Artesia General Hospital Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
Just sent to ER for headaches, backache, coughing, chest pains. Sat in a chair for over an hour while asking if I could lay down over dizziness. Was told I had the flu and nothing they can do. I asked couldn’t they treat with iv fluids to pump up the system and “doctor” said they don’t treat the flu with iv fluids. Yet every other thing I’ve read said it could cut the recovery time. Unreal
Dr Baca is the most rude Dr I have ever seen! Treats his patients horrible. Very rude, sneers, snickers, and laughs at you. Does not want to hear your health concerns or listen to you. If he leaves the room, and you ask to speak with him because you have a health question, HE WILL NOT come back in to talk to you. Horrible person! Very disappointed In AGH for having such an unprofessional rude Dr when people really need help!
Took my one-year-old Doctor did not Check in for anything he had a fever of 104 Was not able to bring it down Dr Darc Bains told me that His body would have to fight its course Not testing him for anything Took him to a Roswell hospital He had a lot of complications due to him, not wanting to do anything for my son Not even examine him right could of lead to something worse, It’s not right !!! this doctor does not need to be there if he’s not going to be treating his patients.
I definitely DO NOT recommend! My husband was in the ER less than 2 hrs a CT and blood work was done and he was released. Misdiagnosed severely and now they want over 20000.00. Avoid this place like the plague! Can't tell the difference between a Stroke and ALS????. Thanks to their misdiagnosis my husband is now permanently disabled. By the way Dr.Baca it was strokes not ALS! You caused undue worries and did nothing to help my husband. Shame on you and your hospital. We will be looking into legal representation.
I write this as a first time mom who has not heard great things about AGH but gave them the benefit of the doubt because I was not comfortable driving to Roswell with my son screaming, waiting to get relief.
I was in Artesia visiting a friend. my son who is 5 months out of nowhere started to scream for 30 minutes prior to taking him. That was unusual of him and it’s not like there was sudden change to his formula, diapers, wipes, clothes, nothing. He was standing on the bed while i Supported him. He was smiling, having fun & suddenly the screaming cries happened. I gave tylenol, I did the bicycle to relive gas, I checked his temperature, I changed his diaper, I undressed him to make sure that nothing was poking him or if he was hot. I held him to see if he was tired, offered a bottle, a pacifier… Literally everything. Which is why I took him in.
He literally cried himself to sleep on the way to the ER. I told the front desk my reason for being there as stated above, and she said “But he’s not crying now, so?” I looked at her like did you really just say that to me? she said, I will just need you to fill out paperwork. When we got called back, the nurse did not introduce herself, So i never got her name. She asked why I was being seen. Again, I explained the story and she also said “But he’s not crying now? Well, go ahead & take him out of the stroller so we can weigh him.” He began to cry again like he did prior, the screaming. Im a first time mom, & there was no type of empathy, or reassurance of any kind. She weighed him, but I’m not sure she took the height. She checked his temperature, wrapped the spo2 around his foot to get his pulse but never connected it to anything. It was just a chord taped around his foot. & said the doctor will be in shortly.
The doctor came in, & said “You’re here because …” everything he said was not what I had told his nurse. None of it. I had to re explain everything while my son was still crying. Without any tests, x-rays, only just checking his ears, mouth, listening to his chest and feeling his stomach. The doctor said “He has Colic.”
“Colic? But how?” I researched everything so if my son experienced Colic I would know what to look out for & reminded him that my son was standing right before he started screaming.
The doctor said “Yes, it’s colic. The best way you can help that is by bouncing him.” At which I replied “But he was bouncing, & then he started crying like he was in pain.”
He said when babies cry, give them tylenol. I reminded him that i did, and his reply was “good.”
I stated he’s never had issues sleeping, burping, been on the same formula since birth, & stated that with introducing foods he has been eating banana for the past week & hadn’t had a reaction, nor had a banana within 12 hrs of the visit.
The doctor said “well did you barely feed him?” I said no, he didn’t have his milk since two hours ago & when offered, he pushed it away. The doctor said “well 2 hours doesn’t really matter.” so clarify to me what barely eating is to you, because to me, barely eating to me is 30 min or less.
He said he would call in a script for me at the pharmacy at walmart there, when i told them my pharmacy is Sam’s club in Roswell. Whatever, because it was for my son, He needed whatever medication to help his Colic issue, because if it had to be called to the pharmacy, it was important for me to get that right away. (Even though when i arrived, the pharmacist told me it was over the counter stuff.) Why the doctor or nurse couldn’t have just told me that is beyond me. at this point, i’m just done. The doctor, seemed dismissive & like he was too busy. The nurse came back in with 3 sheets saying it was filled with the patient visit notes, information about Colic, & discharge notes. & left, & left the door open. She didn’t say “You are being discharged now, do you have any other questions?” She left the chord still wrapped on my son’s foot. when informing the nurse it was still on, she said “oh you can just take that off.” So I guess I went to a hospital where I can too, do their job.
Wish there was an option for zero stars. Every single time I've been forced to come to this hospital (because I didn't feel like we could make it to another hospital) I've had a horrible experience. Went in for a high fever I couldn't get to go down, was told to go home and take tylenol WHICH I HAD ALREADY BEEN DOING THE PREVIOUS 12 HOURS. My partner went after biting through his lip, all they did was send him home with gauze. Two days later his lip was infected and hot to the touch. We ended up going to the Carlsbad ER and they gave him antibiotics and painkillers. Then most recently my partner went again after fainting and breaking his nose and receiving several gashes in his face, this time the doctor was okay but the nursing staff was aweful. The whole time the nurses acted annoyed by us being there. What do you want me to do?! I'm so sorry I bothered you by coming into your place of work, a hospital, because we need help! It wasn't like it was something we could solve at home, he recieved 10 stitches in his forehead! If you value your life and don't enjoy being in pain I suggest going to another hospital if you feel like you can make it.
Got sent to collections for a bill I didn’t receive. Once collections told me about the money I owed I called AGH. AGH had my address wrong in their system and made zero attempts to collect by calling or checking the 6 other peoples addresses that I reside with. Hospital care was good , billing department needs to figure it out.
Went in to get my daughter her MRI and "girl" @ Diagnostics & surgery desk was rude!! And very unfriendly!! God Bless her heart!! Always like this!! Even when we come weeks before to get her x-ray.
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