Artemis OB/GYN Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
The waiting room was nice and clean. All staff I encountered (front staff & medical assistants) were pleasant and helpful. I unexpectedly had to bring my 7yo child and they kindly allowed him to sit outside the exam room. The wait time was not long to get called in. Larissa, my provider, was also very welcoming. It was easy to talk to her and she explained each step of the exam as she proceeded. I would recommend this practice. This was my second visit and the same standards I encountered in 2022, were the same ones I experienced in 2024.
When I was pregnant, when I called to schedule an appointment, they just turned me down and told me that they no longer accept pregnant women, because they are overbooked.
I called and told my problem, I got an appointment in two months. When I arrived, no one was there before me, but I waited for Dr. for two hours. After that, they made an appointment for me in a month, and they just told me that the appointment was canceled, they didn't call me to make a new appointment. I have VIP insurance on all of that. Just a very bad experience. The doctor is great, but I don't know how to reach her
This was my first visit and I must say. The staff were warm and sincere especially Tanisha. Shes my sister from another mister.
The facility was clean and clutter free. I love how homely it feels. The couches are a nice touch.
Larisa Rodriguez was kind and relatable. She answered all of my questions and didn’t rush through the appointment.
I feel good about my decision to find a new Obgyn.
@NP Rachelle Joseph she's a calm lady, she's never in a rush with her patient always smilling and ready to listen to issues and give solution to it. She examined me for my 6weeks follow-up Postpartum. I enjoyed my appointment because she answered all my questions and we had a good conversation.
A very big thank you to NP Rachelle.
I'll give them two because I like everyone except the front desk staff. This is the second time I've come in now that they switched the time of my appointment while I waited (I had to wait 1 hr and 10 minutes) and acted like I wouldn't notice that everyone that came in after me is being called first. I know they switched my time because the first time they said I was never scheduled even though I called to schedule the appointment and this time I overheard them say they were giving my time slot to a newborn and placing my appointment after. They have no respect for my time like I don't have my own job to report to. I even heard the nurse ask is Tatianna here yet and they said no right in front of me because they knew the change they wanted to make to my appointment. On a normal day I would've confronted them about it but I did in the past and they chose to do it again and I don't have the time and the energy for their attitudes. Then one of the ladies at the desk doesn't even acknowledge you unless she likes you then she might even stand up and say hi (mostly Spanish patients, this is why they shouldn’t give me so much time to watch their every move). If I get her name next time I will edit my post with her name. Unfortunately, I had to approach the same lady with a question today because that's what the staff in the back asked me to do today and the way her face looked and the way she responded to me was as if I was a total idiot when she didn't even understand the question being asked. I quickly shut her down like that's not what I asked you. I just wanted them to know that this would be a good office if the front desk respected ALL patients. I feel like it's too late in my pregnancy to switch offices for one that respects me but I most likely won't be back after I give birth.
My younger sister attended this facility throughout her pregnancy and had a horrendous experience. The front desk staff was rude to her every time she attended. I myself called about a year ago to get my mom an appointment as she was moving closer to the area and was met with a very distasteful tone over the phone. As someone who also works in the healthcare industry and with patients, I know the stress that comes with the work, however, tact is very necessary when working with people (especially soon to be moms). Very disappointing to say the least. I wouldn’t recommend them unless they’ve cleaned house or trained their staff to lead with kindness.
I absolutely love Artemis OB/GYN. The office is always so clean and the staff is incredibly friendly and knowledgeable.
Dr. Pemberton makes me feel seen and heard every single visit and has a team of women working with her that follow suit. I am so grateful to have had 2 wonderful pregnancies supported here.
I am deeply disappointed with the care I received at this facility. After suffering a miscarriage, my first visit here, I was appalled when the manager, Heba, told me, "we both know you're not pregnant" during a discussion about billing—even after I informed her about the miscarriage that recently happen few days prior. Her words, along with the cold and unwelcoming attitude of the Spanish front desk clerk that sits to the right side of Maria, were incredibly hurtful. From then I should’ve switched facility , but I wanted to give them another chance.
On top of this, my personal information was discussed among staff members who were not involved in my care, and I received conflicting information from non-licensed staff about my treatment plan that the MD stated for them to relay to me. I tried to call the office to explained something that happened to me after a medication that I was given. the front desk Maria set me up with a tele health as all the providers were with patients at the time. Instead a staff called me to cancel all my upcoming appointments including the telehealth that I had schedule to discussed the problem i was having after taking the medication. I believe she was also from management. She also called to relay information to me that the MD discussed with them, about surgical interventions that was never discussed with me. I couldn’t believe the mockery my health turned to in the hands of this facility. The emotional toll of my miscarriage was compounded by the unprofessionalism at every turn. Every visit left me in tears, anger, or disappointment. I felt like this facility, which I had hoped would be a safe space, only made my situation worse.
I decided to switch providers mid-care, and I’m so glad I did. The new provider not only communicated clearly but also answered all my questions, respected me, and made me feel safe. The stark contrast in care was overwhelming, and I will never return to or recommend this facility.
The only exception was Rachelle, NP and Kayla from the front desk. She was consistently kind, helpful, and went above and beyond to assist me. For that, I am truly grateful. Kayla and Rachelle is a shining example of how healthcare professionals should treat their patients—with care, respect, and compassion. It’s a shame the rest of the facility did not follow that example.
Healthcare should always be about treating others with kindness and respect, because one day, we all might be in need of care ourselves. And I hope that when that happens people who treated me like nothing at this facility will receive better care than I ever did.
Quick Facts About Artemis OB/GYN
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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