Art Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
Horrible experience! They diluted their polish so thin it wasn’t even a color (twilight X gel color)
Will never spend my money here again! The man at the register was VERY RUDE! I ask why a pedicure was 100.00 dollars and he couldn’t explain why and walked off without a word!
Just putting it out there so someone won’t waste their money!
This hidden gem in a shopping center off forsythe provided the best nail experience I've had since moving from Baton Rouge! The tech that did my nails is knowledgeable and friendly, but best of all - shapes nails to perfection! My coffin acrylic set is magazine quality at a great price. He also worked quickly - my old nails removed and the beautiful new set completed in about an hour. Art nails has won my business for life! Check this place out - trust me you will be thrilled!
This shop is the epitome of poor customer service. When you pay for a service, there are expectations that are set and my expectations of getting my nails done and having them last anywhere from 2-4 weeks as they have every other time I've gotten them done was a far cry from what I received.
I got my nails done on Friday and paid $40 for the application of SNS (solar nails). By Fri night, 1 nail had chipped, and 3 others had cracked (like glass does). I returned to the shop on Sat to have the nails repaired. The female owner began the process, attempting to "repair" the chipped nail and buffed out the others trying to convince me that it was only the glossy coat that cracked. By Sat night the same nail she "repaired" had chipped again and by sunday morning I had 3 nails with cracks. You may ask what in the world was I doing with my hands? Well my left index cracked when I scratched my scalp. My right thumb chipped when I tried to clean underneath the nail from eating. And who knows how the other 2 cracked. Not once did I knock it against something hard.
I didn't have the time to return to the store until today, Wed and when I did I asked to speak to the manager. The same woman who "repaired" my nails came to me and long story short told me they do this all the time and everyone's nails are different. I expresses to her I've been getting SNS for 5 years and never had this happen. Never has my set lasted 3 days, and that's being generous. Then the male owner chose to chime in and say a whole bunch of stuff that I couldn't understand because he refused to pull down his face mask so I just dismissed whatever he was saying. I told them I don't want it done over because they've done them twice already and if they're using the same product, same technique and same person applying it, why would I expect a different outcome. I wanted a refund. They refused to give me a refund. Then the man finally lowered his mask and told me to go to another salon and let them do it.
I don't generally write bad reviews. I usually like to praise people for the good services and give credit where it's due because there's already so much negativity out here, but this salon here... they deserve every line of this review. Both managers/owners have nasty attitudes and poor customer service skills. So if I can save just 1 person from going here and having to experience this then I will take that as the positive out if this entire experience.
My wife patronized this establishment today for the first time and it will also be the last. She called me after her visit was abruptly cut short and expressed to me that she was treated rudely by a male staff member. My wife was upset and it also made me upset. We have choices and I expressed to her that our money shouldn’t go to anyone that does not treat their clients with respect.
I went in to get my nails from acrylic to solar, and I told that to the girl prepping them. Then the OWNER said u have to have them removed for they. The girl never said that! I said fine. Another girl went to paint my white tips and she painted a STRAIGHT LINE across the nail and couldn’t even curve it to look natural with with the polish removal. The owner argued with me saying u can’t do that. Yes u can! Even the utensil u use is CURVED for that purpose! The staff has become more RUDE over the years and there is dust everywhere. None of the staff can speak English in a Predominant English area. I do not recommend anyone going there!! The owner can’t even brush his hair!
Worst pedicure ever. They told me they had time to complete it. The whole time they rushed through and I had asked them to fix the polish due to how messy it was. They just painted over the already lumpy paint job. Then as it is drying the tech just walked out and went home. I spoke to the owner as I was leaving and explained it was the worst pedicure. He just charged me said thank you and walked away. I don’t suggest this place at all.
(Good) Thursday before Easter and everyone is getting their manicures and pedicures done. 95% of all stores and restaurants will be closed on Easter Sunday and Good Monday. Art Nails & Spa is the best place to have your nails done in Monroe. Somewhat of an assembly line finished by a true meticulous artist. One can relax in a massage chair or soak your feet and get a foot massage before having your nails ???? done. Reviewed 3/28/24.
I have always gone there to get acrylics and they have always done so beautifully on them. Sometimes when they are more busy they rush a little but my nails always still look great. There is this younger worker and he takes his time and makes sure he gets all of the imperfections out. I have always been happy when i leave. One time i noticed it was a little messed up on one part and i asked him to fix it and he happily did. The staff are all very friendly, and it is very clean inside, lots of colors to pick from. I 100% recommend this to someone.
Quick Facts About Art Nails & Spa
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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