Arlo Williamsburg Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Pool
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Free Wi-Fi
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Air-conditioned
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Breakfast
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
Came here for a work event. The hotel is a vibe. Maybe not everyone, though. ||Pros:|-Williamsburg is hopping. Lots of shops and restaurants etc nearby. Tons of people on the street. |-Hotel has a lot of style. |-Sungold restaurant in the hotel is spacious, great servers, tasty food. |-Except for one grumpy front desk staffer, all staff were outstanding and so friendly. |-Amazing views from the room. |-Loved the sound machine in the room — it’s loud outside. ||Cons:|-Super loud giant party in the bar when I arrived was a bizarre way to enter the hotel— and then you have to go downstairs to check in.|-My balcony door wasn’t locked when I arrived — had to fix that. |-The room needs more soft lighting — brighter sconces. ||Overall a good, but lively, option. |-The bed was only sort of comfortable. |-
Don’t book this hotel if you’re planning on sleeping between 1 a.m. and 4 a.m. During my stay, there were private club events with massive sound systems and booming bass that could be heard even on higher floors. After the events ended around 4 a.m., guests continued making noise in the hallways, so sleep was challenging.||If you’re here to party, know that these events are not covered in the additional $35 ‘urban fee’ charged, and may not always be accessible to hotel guests. Overall, this hotel doesn’t cater well to either restful or party-focused stays. If they’re transitioning into a club venue, they should reconsider the hotel aspect. That said, the room views were quite nice.
We hosted our wedding reception at Arlo Williamsburg and I have to say this is the best venue for small parties in Brooklyn, if not NYC! We really enjoyed our time there. We hosted our dinner at the mirror bar, very cute and elegant space and after party at the water tower. When our guests were sent up to the water tower, they were all stunned by the space and the view.
The staff there is what makes our experience 10/10 — we’ve been working with Pablo for sales and then Victoria for event planning. They are all super responsive and so nice to work with. We were planning the wedding from California so we had to ship a lot of things directly to Victoria; she took great care of our orders and she was just so on top of everything!
If I ever host another event, I’ll consider Arlo Williamsburg again for sure!
Nice room, but small, and great location, and fair prices. And yet we’ll never go back. ||||Why? ||||Though you may pay $2k for the privilege of staying at Arlo, Arlo will treat you like a data mining extravaganza. Unlike Facebook and Google, where intrusion in our lives is the price we pay for their “free” internet services, I don’t want to be harassed by my hotel. But Arlo seems to have a marketing intern or recently graduated MBA – who doesn’t have the slightest instinct for a proper hotel customer experience-- running Arlo’s customer engagement. ||||From the pop-ups that get in the way of navigating their site, to the incessant unsolicited texts, to the incessant unsolicited marketing spam, Arlo views you as data resource to be mined, not a customer to be served. And it’s a creepy, unwelcome, intrusive experience. It’s hard to imagine that this intern or MBA graduate would welcome being on the receiving end of the same kind of harassing outreaches as they burden Arlo customers with. Here’s an example of the kind of nonsense that we’re talking about – which we received in a text (from an unrecognized number and with no information identifying that the text was from Arlo): ||||“On a happiness scale from 1 to 10 (where 10 is off-the-charts-awesome), how much are you loving your time here? We can’t wait to hear what you think!”||||Really? Do you really need to interrupt your customer's holiday with that rubbish? ||||And btw it appears that if you want to opt-out of the outrageous "well being/happiness”-like texts, then you also lose out on important texts that relate to your visit – like the one about the late night party. ||||So, yeah, it’s not fun to be an Arlo guest – unless you welcome your vacation being interrupted by thoughtless and repeated spam emails and texts from Arlo.
My daughter and I stopped by to have some drinks at the lobby bar and had an amazing time. Our bartender Cesar was amazing and the cocktails we had was outstanding and we very much enjoyed it. We also ordered some food and our server Carlos was just delightful and kind. The lobby is a gorgeous space. I will definitely return back!!!
The Arlo Williamsburg has its pros and cons. The rooms are well-appointed with comfortable bed linens and towels, but they are quite small, with a semi-private, see-through shower that may not suit everyone’s taste. There’s no on-site parking, so we had to valet at another nearby hotel we usually stay at, which worked out fine.||The coffee bar was nice, but unfortunately, the overall vibe fell short. The front desk staff were standoffish and didn’t go out of their way to be accommodating, sticking to the bare minimum. Most interactions with the staff felt lackluster, and it seemed like morale was low. However, the PR rep for the hotel was a highlight—friendly and genuinely helpful. All in all, it’s an okay place to stay if you value location and don’t mind a more minimalist experience, but service could definitely be improved.
If you are considering attending the NYE 2025 event at Arlo Williamsburg, I highly recommend avoiding this event.
We attended last year, and 1) waited in line for a full 2 hours in the freezing cold despite paying for tickets, and 2) left the event after 30 minutes because it was so oversold that the entire venue was packed like sardines.
The event organizers oversell this event - I highly recommend you make alternative NYE plans.
Beautiful hotel and worth a stay in any season. Rooms are quaint yet cozy, very European feel. On site bars and restaurants are fantastic.
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