Arlo SoHo Info
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Free Wi-Fi
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Air-conditioned
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Breakfast
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
Alejandro was great! He got us a car to the airport & helped us with our luggage. Everyone who works there is really friendly & helpful. The front-desk people gave us a new key when we lost one of ours & even gave us a new room when we asked for a better view. The room was cleaned everyday & the hotel itself is quiet & I had a great experience overall!! I will definitely be returning :)
I was recently in NYC to celebrate my birthday and stayed at the Arlo Soho! It was one of the best decisions I made for my trip. The hotel is fantastic, the staff are lovely and the daily bodega Happy Hour (esp. the vanilla lattes) was great! Special shout out to the staff member Moises who was there just about every day I was staying and was consistently lovely, helpful and just all around awesome! I intend to stay here again next visit.
We had an excellent stay at the Arlo SoHo Hotel thanks to Dennis. On the day of our departure, he went above and beyond to assist us, even carrying our luggage to the driver in the rain—something we greatly appreciated. Despite the busy lobby with a line of guests checking in, Dennis ensured our check-out process was seamless and stress-free. His professionalism, attentiveness, and willingness to go the extra mile made a lasting impression. Thank you, Dennis, for your outstanding service! We will definitely be back.
Will never return. Let’s start with the staff who are unwilling to help a guest with any basic amenities that were offered on the website upon request (robe, slippers, kettle). For the price of this room, this is the least that your staff could do. The rooms are small but I used to live in NYC so I understand that places can’t be huge and wasn’t too put off by that but it does present challenges if you were to stay longer than a night. I was also very disappointed to never be sent a final bill/receipt. This is standard practice at every other hotel I’ve ever stayed at. Folks need a final folio for work expenses. Very inconvenient to have to go out of my way after my stay to get this bill. Finally, it is incredibly odd to me that you have no doorman helping guests inside! The doors are not automatic and so I was struggling with doors trying to get inside with my 2 bags. The person working at the bodega had to help me inside. Are you so cheap that you can’t hire a doorman to help guests??? This is absolutely absurd when paying $800/night for a room! I will never return and I will make sure every person I know never stays at your “hotel”.
Alejandro, JD, Paola and Moises were great! Free delicious hot chocolate at check-in! Complete experience was effortless and seamless. Great restaurants and rooftop bar! Room, room-service, bed and pillows were perfect! Perfect room, with the perfect view! My new go to hotel when NYC.
Great place, staff very friendly. Moises was always there to help with anything. Great city bike vouchers that meant cycling around was free. Room was clean and quiet and had a nice view. Great location for my first visit to New York and was much cheaper than most other places.
Our stay at the Arlo SoHo was amazing, Alejandro took excellent care of us and made our NYC journey go so smooth! All of the employees were great. The hotel was very clean and comfortable. We will definitely be back! Best location and best service.
Dennis was very helpful and made our stay perfect. Overall great experience and a great location. The hotel staff is extremely friendly and they were very helpful accommodating everything we needed. My girlfriend and I can’t wait to come back again in the future.
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