Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Again, out of roast beef. How does this happen? Your main offering. What you are known for and you don't have any on a Friday evening? And it's not the first time. This is so frequent I just laugh and drive away. How does the day manager keep their job when they are this bad at forecasting the need? Or how does the night shift manager keep their job after allowing the night shift to close the slicer down hours before their closing time? I suppose we'll never find out because the one thing we do know, none of the management cares.
I usually enjoy Arby's and have minimal complaints. Today was very disappointing I hit the drive thru with my $15 family meal coupon that I used twice. I had no issues ordering I had maybe 3 cars ahead of me. I was asked to pull forward for my fryer goods. Waited about 6 minutes ( witch I don't mind for hot food) I checked my bags and my fry order was backwards got 6 curly fries and 2 crinkle and needed it the other way. I walked in waited talked to the assistant manager Julie she told me they could replace them but then proceeded to tell me that it was going to take some time. I feel like she was trying to deter me from waiting I said how much time she told me how stressed she was and how backed up wait would be 4 minutes. Go back through the drive thru. Witch was slammed waited 18 minutes to be asked if I was happy now? No miss I'm not all my food is cold and my drink is watered down. I feel I should of gotten fresh food or been a priority and waited the 4 mins. Service was blah food was eh.
My wife and I chose this place in Bluffton, Indiana to have a nice meal.
To our surprise, they were out of Roast Beef. The employee informed me they had been out for at least 3 weeks.
We ordered curly fries and 2 medium drinks. When we got our order the curly fries were cold. So my wife took them back to the counter and asked for 2 fresh orders. The young employee insisted she present the receipt. I'm getting annoyed cause we just left the counter. She shows it to her, and she yells back at another employee, this lady complained you have to make fresh ones.
A few minutes later she served us 2 fresh orders and said to my wife "Are you happy now" I had to behave.
We grabbed our order and left. The prices are outrageous for one med drink it was $2.59 we each had a drink. Our curly fries were $3.50 each Bringing our grand total for 2 curl fries and 2 medium drinks to
$12.18 that's robbery!!
The employees were too busy playing grab-ass with each other to worry about any kind of standards with the food or with their service.
When restaurants try to take advantage of us citizens then maybe they've forgotten who got them famous. Why have we excepted places like this when they lower their quality and humanity. They should be ashamed!! We will definitely never go back!!
Food was fine. At least they had roast beef this time. Crinkle fries were really good. However, there wasn't a clean table in the dining area. And those that were wipes were still a bit sticky.
Another night and out of roast beef! This it the 3rd time in as many months I have tried to stop for food at this location only to be told “we are out of Roast beef”! At this point I won’t even try to stop there again!
My second time at this place was ordering again my fave Bacon Chicken Ranch Cheese Curly Fries at under $6????. Will come back and hope it will be one of their permanent food in the menu! ????
A little more expensive than the other fast food restaurants in Bluffton Indiana, however the food, employees and the cleanliness of the store are worth it in my opinion.
This restaurant is spotless inside, staff are friendly and upbeat. I was impressed at the way the manager interacted with her staff; definitely a good team of people. My food order was accurate and ready quickly .
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
|---|---|
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 10:30 PM |
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