Hero image

Arby's

+1 757-826-6466
3200 W Mercury Blvd, Hampton, VA 23666 United States of America
Open Today: 10:00 AM - 10:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Beer
  • Coffee
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Gender-neutral restroom
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I guess they can't read at this Arby's. I got a Turkey Club with no cheese, and of course it has cheese. Sadly on the sticker it says no cheese, but they still put cheese on my sandwich. Good thing I didn't eat it, because I would have ended up in the hospital. So so when you pay for food and you can't get what you order because places like this can't follow simple instructions, especially ones that will save your life. Just ridiculous.
I believe this is one of the older and smaller Arby's but they renovated and kept it pretty clean. Quick service and respectful workers when I go. I came just to try the Good Burger 2 meal. I'd eat it again if someone bought it for me but it's nothing special in taste. I just wanted the novelty of it.
Would have been 5 stars for food but someone handling food has nose piercings: Manager was training someone on the register: I’m glad to see young people working but the manager asked about our order size and was next to mumbling and when I asked to repeat she didn’t get any louder just a condescending attitude. For heaven’s sake look at the age of your customers and adjust accordingly. My sis-in-law is 85 and struggled with every word the manager was saying. Be sharp, be responsive, be humble, be grateful and DON’T hire people ( or ask them to remove anything from their nose at least while working) I’m a proud boomer that spends money, so please accommodate.
After waiting 30 minutes in the drive-through lane, I went in to get my money back. The employee was taking on her cell phone while slowly doing work. No sense of urgency. Many others waiting in line outside as well as a customer inside who had also waited a long time
Arby’s you all need to DO BETTER. I ordered from this location via the Arby’s app two nights ago. When we arrived to the restaurant we were told they were completely out of something that we ordered. They offered no substitute and also stated they could not refund my money due to the purchase being made via the app. Ok. So I attempted to do that to learn that the app actually is run by a third party. It does not communicate with the store nor does the store communicate with it outside of sending their order. So now I am still waiting for my complaint to be addressed by the department that processes them. I know this may seem minor to some but I am the only one working for my money. It is counter productive for your app to not communicate with the store fully. Obviously you value your customers and wanted to convenience them with an app. Either take the time and spend the money to have a fully functioning app like the others or don’t offer it at all. All I can say is McDonald’s or Wendy’s or even Burger King would NEVER treat a customer this way. Lost me after this.
Dwayne was great and patient! He was sweet and brought out food to the table! I haven't eaten at Arby's since they got rid of the potato cakes. This was my first trip back. Please don't get rid of them again so I can continue to eat here!
Came in drive thru gyro through the drive-thru get home to start eating I get near the end of my sandwich and pull out two freaking white hairs from my sandwich. And i call let them know. I basically get called a liar. I didn't ask for replacement or refund. I just wanted them to be aware. Nasty to get someone else hair.
I would give zero stars if I could. The customer service was TERRIBLE. Didn’t get greeted what so ever. All the tables were wet. Was not even asked what we wanted we had to tell her. Everyone there had attitudes. Tired to so survey from the receipt but there is only a 4 digit store # when it ask for a 5 digit #. Overall TERRIBLE experience. I will NOT be going back to this location.

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM

How to go there

Location