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Arby's

+1 513-942-2275
8116 Princeton Glendale Rd, West Chester Township, OH 45069 United States of America
Open Today: 10:00 AM - 10:30 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Fast friendly service. A little slow, but staff was working hard to keep up. Food was fresh. Hit the spot when you are in the mood for meats!
Stopped to get a sandwich at the 747 Arby's location. This was the 1st time in 5 yrs that I've been to any Arby's. I wanted something different. I noticed a sign advertising potato cakes which took me & my daughter back in time because she got them all the time when she was little... so we decided to get a sandwich & some potato cakes. This ended up being a bad choice.
1st the young kid in the drive thru had zero etiquette and mumbled through my order.
2nd I asked politely for sauces & salt & got neither. Had to sit and wait for them after getting my food.
3rd...now to the food. When I tell you that the potato cakes were fried to the point of being petrified this is not an exaggeration. The ends were fried so hard that they crumbled when touched. Pulling them out of the container they were cold & soaked in grease. Grease covered the sides & bottom of the container. I squeezed the middle of the cake which caused grease to seep out.???? They were 100% uneatable & disgusting. I parked my car and went inside. No one came to the counter or acknowledged me... I waited about 5 minutes when the same kid at the drive thru saw me, walked towards me & asked if something was wrong... With my receipt in my hand I placed the potato cakes on the counter and said, 'These are soaked in grease & overly fried... I can't eat them. I need to get my money back please.' He said, 'I can't give you any money back.' With no manager in sight I said well can I at least exchange them for a curly fry? Without saying a word he walked over to the fries, picked up a small curly fry and just handed it to me. No bag, no nothing. Never said a word, turned and walked away leaving the greasy potato cakes just sitting on the counter. So I ended up with a $1.99 curly fry when I paid over $2.50 for the potato cakes.
No apology or let me fix this. Never got a thank you when I went through the drive thru so I wasn't expecting much by then, but this was bad.
Arby's I'm sorry this is who and what you have taking care of your business. I lost out on a fun memory lane moment with my daughter and you got an extra .50 cents from me. The curly fries were better but not by much. 2 bites & the rest was thrown away. Grateful for my sandwich, but the rest was really bad.
Went thru drive thru. Order the 2 for $6.00 (classic Arby's and a crispy chicken) and 2 (2 piece) potato cakes. Cashed out at 5:35 pm. Was asked to pull around to the door. I was the 3rd car in line at the door. After approx. 10 minutes someone came out with my order. I checked the bag and found that a potato cake order was missing. Told the young man and he went inside, came right back out and said it would be another 2 1/2 minutes. After 8 minutes, I went inside and asked for my money refunded. I think having to spend almost 20 minutes at a fast food restaurant just to get the food us a little uncalled for. My family loves the classic roast beef and especially the potato cakes. I told them that I would not be buying Arby's again.
I came in for lunch, 11/13/2024 the cook in the back had inappropriate/explicit music playing so loud you could hear it all through the dining room, there were elderly and children in the dining room that don't need to hear the f word every other word in your choice of music.... Do better!
Ordered a large order got shorted a sandwich and was promised a replacement. Went in and we'll instead of service with a smile I got accusations and bewilderment. Keep your mediocre sandwich. I promise nobody from my work will order from your little store again
Customer service is a thing of the past here. We literally stood at the register while the cashier went by us 4 times without even a hello, or an I'll be right with you. Manager walked up and the same thing. When our order was finally taken there was no friendliness at all, basically a what do you want kind of attitude. Food was good but the service sucked. Do better Arby's
Manager Matt always greets me confidently at the door when I come in to dine, and the drive-thru is always on point.
If it's gotta be fast food, this spot is a good choice.
Tables were dirty and service wasn’t very friendly.
The PCS was alright. Not as tasty as I remember. Loved the blueberry lemonade, but I ordered a large size and the size given didn’t really give off large size energy.

Quick Facts About Arby's



Today

Opening Hours

Sunday 10:00 AM - 10:30 PM
Monday 10:00 AM - 10:30 PM
Tuesday 10:00 AM - 10:30 PM
Wednesday 10:00 AM - 10:30 PM
Thursday 10:00 AM - 10:30 PM
Friday 10:00 AM - 10:30 PM
Saturday 10:00 AM - 10:30 PM

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