Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I hate leaving negative reviews, but unfortunately, this Arby’s location continues to disappoint. This month, we ordered two turkey bacon ranch sandwich meals through DoorDash. When we received the order, both sandwiches were missing and only the fries showed up.
We gave the store the benefit of the doubt as it could have been an issue with the delivery service. When we ordered the same two turkey bacon ranch meals yesterday, both sandwiches did show up. Unfortunately, both sandwiches were missing the turkey and one was even missing the bacon, so it was just lettuce and tomato on two slices of bread.
It is disappointing to receive such significantly worse than what you are expecting when paying for the item.
This is what happens when no one wants to go to work or they want to go home early on a Friday night. They close the company business down that shouldn’t have been shut down at 9:45 in in the evening went to the drive-through and the ladies answered the drive-through thing very very rude. I told him I had a DoorDash order and they said I don’t care we’re closed.
My “Original Reserve” Roast Beef Sandwich certainly didn’t have THE MEATS. It was stingy at best, cold and tasted like it had sat under a heat lamp for a while. Also, completely neglected to give any of the sauces that were asked for.
Stopped by because the drive thru had a pretty decent line. The Halloween decorations were incredible, so kudos to the assistant manager who made all 12 link streamers! Got a great deal with the 2 for $8 French dip coupon and it was delicious. My hubbs had the Buffalo chicken sandwich and said it was awesome too! Really great experience, and I had to let y’all know!
I’m highly disappointed in my experience just now. 10/2/24 4:15pm First time going to this location and to an Arby’s in over 4 years. Super disappointed. Worst customer experience I have ever had. There was no one in line. They had no one there except one other person in front of me and a workers car in the parking lot. they told me they would tell my total at the window. I was asked to move forward because they were being timed and the Mac n cheese bites were taking longer. I said no, there was no need for me to do so BuT If there had been someone behind me I would have. Amber didn’t like my answer repeated herself then got an the worst attitude ever from both of the associates one male Young & other one mid 20’s female with a witch attitude, amber, grunted then slammed the window in my face all because they had a timer going. I never received a receipt. The Chicken inside of ranch wrap was also very crunchy and hard to enjoy. The fries were hard and tasted like peanut oil. Possibly oil change needed. Nasty fries. The best thing I had from my order was the small sprite. The Mac n cheese bites were disgusting. The cheese on the inside isn’t a cheddar but almost tastes like a mozzarella mixed provolone. Didn’t ask me if I wanted ketchup or sauces. As a customer, it’s not my fault that the timer is taking longer than expected or whatever the business be. To talk to a customer with a rude attitude because of the refusal of moving up is ridiculous. I have a video of said actions. Since I did not get my receipt. I have video proof of the whole transaction today. This was not okay. If you do not like your job you need to quit it and find another one. Customer service experience is everything in the food industry!!!!!!!!!!!! MY FAVORITE PART ABOUT THIS STOP- I GOT PAID TO BE A SECRET SHOPPER TODAY. -not professional ((after seeing this- the owner tried “to make it right” by sending a link in response BUT the link is an Error. It’s invalid. So Nothing was made right. I think how “it could be made right”, is to have the employee, amber, to apologize to my face for being rude and slamming the window in my face bc I wouldn’t move up due to their timer going long with no one there besides me. ????????????
Went in an hour before they closed. I get they were closing, but when you're in school you just rest when you can. Ordered a large meal. Got home with this small strawberry lemonade and a medium fries that had half of them gone. Not to mention the fries tasted nasty and not fresh. Hard as could be. Asked for Arby's sauce and marinara sauce and got none! Very disappointed. Customers satisfaction is definitely not at this place and only for the money
The older cashier that works there at lunch, was very rude. As I gave her my order, rather than asking me what I wanted, she put my order in. As I let her know that my order was wrong, she PUNCHED it into the computer. She then became rude to her coworkers, by saying very loud, " CALM DOWN, AND HANG ON!" I probably won't be back. This is not the first time I have had a bad experience there!
Absolutely ridiculous! If you can't staff up your store, raise your pay! We've been sitting in the drive thru for 25 min 2 Cars ahead of us . One cook amd minimal stay ain't cutting it. Hire some people and pay enough to retain them!
Quick Facts About Arby's
Today
Opening Hours
| Monday | 09:30 AM - 11:00 PM |
|---|---|
| Tuesday | 09:30 AM - 11:00 PM |
| Wednesday | 09:30 AM - 11:00 PM |
| Thursday | 09:30 AM - 11:00 PM |
| Friday | 09:30 AM - 11:00 PM |
| Saturday | 09:30 AM - 11:00 PM |
| Sunday | 09:30 AM - 11:00 PM |
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