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Arby's

+1 304-242-9307
2058 National Rd, Wheeling, WV 26003 United States of America
Open Today: 10:00 AM - 10:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Great coffee
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Very poor customer service. The person taking our order wasn’t helpful at all . We asked if they had any specials on their roast beef sandwiches. The employee said “yes”... So then we had to ask “Well what are they?” I would think if somebody is asking about the specials you should probably just tell them, but that’s just me. She also sounded annoyed that we were asking questions. The food was bad quality. The curly fries were cold and all broken end pieces. I would just say don’t ever go here. They don’t seem to want customers. We’ve also had problems with them closing early, or turning off all the lights to make it look like they’re closed.
It’s good. The service was good fast and they are kind. I go for the brisket every time!
Unbelievably bad experience, especially considering it's harder to have lower expectations than at an Arby's drive-thru to begin with.
But... Wherever you have set those expectations... Prepare to be disappointed.
Management is still riding the covid excuse wave so the restaurant is understaffed and the bathroom is closed. Spent 20 minutes in the drive-thru. Staff was rude. Had to ask for napkins. Discovered that there was no sauce for the very beaten up roast beef sandwich in the bag...
At that point, you have no options because it's not like you're going to sit in the drive-thru for 20 minutes to ask for sauce.
If you can possibly avoid this stop by the freeway, do so. Eating one of your own limbs or possibly one of your young is likely a better decision than going here.
I'm not impressed with my most recent visit. Half the sandwich was smashed and the cheese all over the wrapper instead of on the sandwich. I didn't get a Pic of the fries but I got the curly fries and they were ALL end pieces, not one curly q fry! Very disappointing ????
Stopped by to try the Wagyu Burger, the sauce was good, the burger was a bit charred and on the dry side. Not what I expected out of the best meat in the world but it's not the meats fault it was over cooked. The flavors were good but was disappointing because of the over cooking. Crinkle fries and chocolate shake were good.
I went through the drive thru so I was all the way home before seeing the cook on the burger, otherwise I would have returned it.
Everytime I go there lately they forget something. The cheese cups I ordered and paid for, then the ketchup and sauces, then the fries, and I gave them one more chance after 5 disappointing visits in a row, double checked I had 3 sandwiches and 3 fries, asked the kid in the drivethru if he put the cheese cups in the bag. He did not and gave them to me. Asked if he included the ketchup and horsey, he didn't and gave them to me. Got home and the Buffalo chicken wrap I ordered for my son was not there, the 3rd sandwich was a gyro....I am done with this place. Never coming back again.
Amazing food ???? super friendly staff and great service. Excellent 5 stars ⭐️
I came through the drive through on Wednesday and was waited on by a girl named emery. She was probably the rudest customer service worker I’ve ever encountered. I’ve never had a bad experience at Arby’s until this. I’m hesitant to go back because of how rude she was. She should not be someone who works in customer service. Food was fire though.

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM

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