Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Salad bar
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Vegetarian options
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Had a pretty good experience on Friday, which is surprising, because I don't normally go to this location any more, but was heading to Milwaukee and wanted a snack. I stopped in and was greeted by the front counter lady, Renee. She was friendly and took my order correctly. I had a regular beef and cheddar with curly fries. The food was good.
I was there last week and had the best experience from a staff member name Renee, she was kind, helpful, always smiling and clearly has respect for her work place. Way to go Arby’s for hiring such great employees. Sure hope you are paying her enough to stick around.
Picked up food from the drive through 11/3/24 at approximately 2:15pm. Ordered five roast beefs and fries. Asked for 15 horsey sauces for our sandwiches. Got home and was only given one. One sauce for 5 sandwiches? It would have made more sense if they forgot them. Drove 15 minutes back to the restaurant. Pulled up directly to the drive through window and beeped the horn. Employees were sitting on counters, which is unsanitary to say the least, talking and looking at each others phones. One employee came to the window while the others didn't even acknowledge a customer was present and continued sitting on the counters, deep in conversation. Explained the situation and given some sauce. No apology given! Meanwhile our food remained sitting at home and cold when we were able to eat. These particular employees had no pride in what they are doing or customer service skills. Bad experience to say the least. Will not be back to this location.
Food is always awful here. I haven't gotten one order of food home and found it to be correct or well made. I've contacted corporate several times, still no improvements. We won't be eating here again. The Arbys app was broken, would not allow checkout. Store would not allow any deals or otherwise. Still waited 15 minutes in line to on e again be very disappointed. Maybe it's a New Berlin thing, where they don't care about the quality of their food... or maybe it is just this one. I don't know. Gross! $35 dollars for a few items ill-prepared and incorrect. No thank you.
December 4,2024Worker at register said she couldn’t enter coupon we gave her!Register wouldn’t LET her!!! Need to hire people who know what they’re doing!Then we got wrong order, curly fry instead of crinkle! And the buns were hard and stale!! Roast beef was cold and very skimpy portion!Overall terrible experience, not to mention girl preparing food kept touching her greasy hair! No gloves on! Will not go back
What kills it here is the wait!! Went inside and waited a crazy amount of time for our food. Needed to order for my son and decided it would be “faster” in the drive thru.. nope! Had to pull into a spot with several others also waiting… when inside everyone was on their phone and talking about TikTok. They are all back there yelling a laughing. Don’t care but WORK!! They originally brought out the wrong order and had to wait even LONGER!! Honestly will not be coming back due to SLOW service.
Our visit started off very strangely coming in for lunch as upon entering we immediately noticed the lights were not on inside the restaurant. I’m not sure if they were trying to save energy but the darkness on a partly cloudy day made for a strange vibe. It should have gave an indication to turn around and go elsewhere but we pressed on with ordering. The food took about 20 minutes to come out with the hope that it would be hot but that wasn’t the case. Everyone else in the restaurant was experienced the same. Based on this visit, I won’t be coming back and recommend you steer clear as well. Arby’s is good but not here.
Underappreciated fast food chain. Surprisingly good food and no more expensive than McDonald's. The staff at this location is extra helpful and friendly, a lot of locations are badly understaffed.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
|---|---|
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 11:00 PM |
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