Hero image

Arby's

+1 315-265-1240
172 Market St, Potsdam, NY 13676 United States of America
Open Today: 10:00 AM - 10:00 PM

Amenities

Service options
  • No-contact delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Gender-neutral restroom
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

This Arby's is a good place to eat. I have never had a meal that was not up to my standards as far as fast food is concerned
Went through the drive thru ordered food the drinks came out and the soda's were flat and they forgot the shake we had ordered. Went inside asked for my receipt. Soda machine was broke for dine in. Asked for the cashier's name who gave me my food with no receipt or my milkshake. Got receipt but it was a duplicate receipt with no reference code. Got milkshake whip cream tasted like it was expired. Here's a copy of my duplicate receipt
I realize I was there during the lunch rush, so I have to accept that there will be some degradation of quality due to the lack of time available to repair my meal. However, my salad was crushed, limp, and didn't fill the cup like it should, and my sandwich was caustic in places due to the overabundance of sauerkraut in the Reuben.
Take a look at the salad in the picture. Doesn't that look as sad as a wet kitten?
I enjoy Arby's. Unfortunately, this place has been failing to meet expectations most of the time when I go there. For example, early this Autumn I went in and got a chicken cordon bleu sandwich. There was no swiss cheese, but there was a super abundance of mayonnaise. How much mayonnaise? Well, to put it directly it made me almost throw up when I tried to take my third bite.
No, that's not hyperbole or exaggeration in any way, shape, or form. I dry heaved and my dining companion asked if I was okay.
I went to the counter to get a sandwich replacement. They were extremely apologetic and hurried through making a second sandwich. I sat down, open the box, and immediately returned to the counter because my chicken cordon bleu sandwich was missing the chicken.
Take a moment and let that sink in. I had gone from a fried chicken and mayonnaise sandwich to a mayo on white, hold the chicken.
My third sandwich had a generous but tolerable level of mayonnaise and I finished it.
As to why I keep going back, sometimes I don't have a lot of time to eat and I get tired of eating Burger King and McDonald's.
In any case, it's okay. It's something different from the immediate competition, but I strongly recommend you avoid it during the lunch and dinner rushes.
I gave a poor review a year or two ago that I've now deleted. I've been consistently pleased with the service ever since that anomaly. The employees are consistently friendly and accurate with filling orders. The young woman that handled my order tonight around 7:15 in particular always does a top notch job and brightens my day.
The bathrooms were dirty, the dining room had no clean tables, the trash was full till about the time we left whe n decided to change them, and the tvs were all static.
Other wise, we loved going
Fries were cold and didn't receive the cheese sauce with my order.
We waited over a half hour for our food, people were getting their money back because the wait was so long(someone for over a hour) they didnt tell you they ran out of regular buns so they gave you onion buns. Wouldnt go there today if I were you
outstanding! great food, friendly service

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM

How to go there

Location