Arby's Info
Amenities
Service options
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
Checks
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
This is by far the worst Arby’s I have ever been too. I stood there for at least five mins before she served me. She acted like I wasn’t there. She looked back and didn’t say anything, just kept doing whatever she was doing. I was even told that they are out of salt lol. Nobody was acting ALIVE in there. I won’t be back again.
This Arby's is part of a semi-truck station. Brian took my order with a friendly tone. He was new and a bit slow in service but did things right. There appears to be a staff shortage here. The manager helped and encouraged Brian.
The only thing really upset me was the handicap parking. You have to drive up into the spot. Getting my walker out of the back of my SUV was very hard to stand with a risk of falling due to the pitch of the ramp the car was on. Since the car was so high up ⬆ could hardly reach for the closing handle on my car to shut the hatch back door.
The other annoying thing was that there was NO DRIVE THRU. I had to get my walker out to buy my food. Not a great experience.
Although this Arby’s location is actually inside of a Pilot travel center, it has its own identity as seen in some of my pictures here. They call your name when your order is ready, and I like that. The food was hot and the prices are just right. Service was good. Will be back again.
I was waiting on my food and there was 2 employees being rude to another employee who seemed new to the job.
They proceeded to slam things infront of them Raise there voice with a attitude and show zero respect, then became irritated with him when he tried to package orders even though they were told to do so by another employee.
All of this caused for a 20 min wait time on the food.
These employees belittled this person and most likely embarrassed them, infront of all of the customer and making some leave.
This should not be acceptable at any workplace. No person should have to go work to get treated like a animal.
I hope this gets dealt with accordingly.
Ive been out of town for a week ways away from home These 2 men Wow, The customer service at Arby's is amazing stephan treated me with the up most respect he was so awesome and drew was so polite I would defiently come back here thank you for treating me so kindly you guys rock!
I asked for really crispy so that my food won’t be cold ????and it got cold food sadly I’ve been driving for 8 hours and was craving something hot and I can’t even get that, so I decided to reheat it on my own
Girl working front counter was so nice. The reason for the bad review is because her supervisor ridiculed and berated her in front of customers, making fun of her for asking how to do something more efficiently at the register. Same supervisor then berated remaining employees. If my boss ever talked to me that way I would walk out the door and never look back.
Ended up waiting 15 minutes for one order. They weren't super busy either. Maybe like 4 people waiting. I'm a pretty patient person so I didn't mind this too much. What I minded was watching the employees getting talked down to by their boss.
Girl at the front counter, you're doing a great job. I would have asked the same questions you asked. Go somewhere where you're appreciated.
Very good friendly service at this location in Dexter Michigan. The staff go out of their way to make you feel welcome. The food quality at this location is good as well. This location is also connected to a Pilot Flying J truck stop, so you can take care of other needs while you're at this location as well.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
How to go there