Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I will absolutely never eat here again... last time had a issue with obe of the drive through people mumbling something about wasting time when I asked for veteran discount (which I've always received at Arby's everywhere)...
I stopped by today... same person and pull out my VA ID card she looks at it... what's this? What do you want? I will never step foot back on this companies property they employ an anti-american anti-veteran scumbag...
I pulled up to the speaker at the drive through and the guy who took my order (Jason) was extremely rude. He raised his voice so loud it sounded like yelling and had a very irritated and rude tone. Even my son who was in the seat next to me was like why is he yelling and talking to you like that. I planned to order more than I did but after his attitude I decided to take my business else where and don't think I'll be returning.
I've been to this arby's several times since it opened many years ago, but for the last 10 years never more than once or twice a year. I swear every time is my last, but then I think, "Maybe it's changed." so I give them another chance.
My latest visit was pretty normal for this place.
The employees seem to congregate to the left of the front counter, where you can hear them having conversations, but can't see them. This allows them to pretend that they don't know you're there while they laugh and joke. So, then one of them will eventually come to take your order, the person that was full of merriment just a second ago is now dead eyed and communicates in grunts and single syllables.
The place is not what I would call clean. The tables are sticky, having been cleared but not cleaned. This is at 3-4pm, so it's not because of lunch rush.
I know, everybody says "It's almost impossible to get help anymore, so you can't work them too hard, or they'll quit." Well, fast food places are starting to find out that's changing to "It's almost impossible to get customers anymore".
The only other person is the dining area had his head on the table, sleeping, while he charges his phone at the electrical outlet beside the table. He was not dressed as an employee.
The food is OK, but probably the most expensive fast food place in Parker County. So the value is not there.
I used to really like arby's food, memories of when a visit to an arby's was a good experience are what kept me giving them their 32nd chance.
I won't be giving them #33.
0 stars for customer service. Went thru the drive thru, spend $50 and they forgot my Turnover and my 3 cups of cheese, no worries. I went inside and stated this and the Manager gave me the turnover but wanted to charge me $6 more for the cheese cups. I just paid $50 for 3 meals and I definitely stated i wanted 3 cups of cheese sauce. She was rude and hateful and we will not be back!!! Worst place in town with the rudest Manager and employees that need training to listen to an order. I was not rude in any way, I walked out with my turnover and didn't get cheese cups.
I went thru the drive thru and they got everything nice and made to order and added all the extra goodies and I didn't have to ask napkins ketchup arby sauce it was nice to be treated with kindness
Place could use a good cleaning.
Food was good for fast food. Not recommended for daily nutrition.
Do not usually write negative reviews.... I hope i can change this review soon. I usually like this place. The last visit was not so good however. When you drive through and notice the menu, you will see a picture of the Buffalo roasted chicken sandwich. So when you order this they do not tell you that you must request the roasted chicken and they do not offer it to you. I received my order and was driving when I found out it was fried. I had to return to the store and go inside to find out I did not read the whole menu. The manager made me aware by saying in a serious tone "you have to request the roasted chicken and it says it on the menu" " it also cost extra" "it says it right on the menu though". I am perfectly alright with being wrong , just do not like being talked down to. My eye goes straight to the item and not the top of the menu. They did take it back and made the roasted chicken and it tasted just ok. The bread gets soggy and it sticks to the roof of your mouth. Looks nothing like the picture, but I guess they rarely do. Just to be clear, I know I did not read the top line but that is not the reason for 2 stars. The reason is the managers tone and the quality of the sandwhich.
The guy taking our order was slow and unfriendly. The food was messy and barely wrapped. When we got our food we were missing stuff, so we went in to get it. They seemed unbothered, grabbed a sandwich off the line and shoved it in my husband's hand, turned around and walked off. I honestly got the feeling that the guy taking orders was seriously on something. One or two things being off is one thing, but all together it was just pitiful.. even for fast food.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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