Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Stopped in while my son & I happened to be out in Summerville on a Saturday afternoon. I know Arby's is pushing for people to order online, because we walked in to find absolutely no one behind the counter. We waited for a few minutes before someone came to help us. She took part of our order then abruptly walked away. Someone else then came out and we started the order again. She was polite enough but was flat and without a hint of a smile or any personality whatsoever. Then we waited...and waited...and waited. Apparently we were also penalized for ordering in the store by only getting half-filled containers of fries. This place absolutely sucked the joy out of me.
Our food was good, for that 3 stars. But the customer service was highly lacking. We stood waiting for a while without any help, and then the manager came. She wasn't overly happy to get our order. Our food came out correct and warm.
Our order was wrong, first. When taken back inside, to correct, the cashier was rude and had an "who cares" attitude. Replacement meal was horrible. Chicken supremes were fried to a crisp, too hard to eat. My sweet tea was hot and unsweetened. Our biscuits were better used for playing hockey. First and hopefully the last visit to this location.
The sandwich was just ok. Lots of fat. Instead of cooking fresh curly fries they gave me scraps from the bottom of the pan. And I order an apple turnover unheated. The one they gave me seemed to be heated yesterday as was flat as a pancake and the icing was melted and then dried to the paper. Had I not been on the road, I would have returned it. It was a horrible meal. I will never go there again.
Ordered 4 for 10 roast beef sandwichs. Two in which threw out in trash. One had old beef, other one thick slice...gross. plus, asked for sauce packets. Only 6 in entire store, in which were very old, brown in color, NOT redish. With NEVER come to THIS store again. I will drive 10 more miles away.
This last visit was horrible! Shake machine was broken which is typical of McDonald's NOT Arby's. Ordered medium crinkle cut fries, looked like a small and wasn't even filled up. Half of the fries were curly which are nasty and the crinkle cuts I did receive were mostly the hard "end" pieces. It's usually great here but this time was a fail. Should have checked my bag before leaving drive thru.
The staff at this store are so rude.I cannot believe this store is open.The staff is so nastyPreparing the foodOne Staffmember had four inch fingernails and she could even grab the food also I would like to add the night we were there picking up food when we walked in they said we have no beef or cheese sticks customers will walk it out as fast as they're walking in and also the staff was huddled in the back not helping the customers when they came in I just feel really sorry for the owner because he's losing money with his staff they don't care.
Loved the food and appreciated the friendly staff. I came for Potato cakes, got potato cakes, loved potato cakes. Potato cakes now discontinued, not going back until they return!
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 10:00 AM - 11:00 PM |
|---|---|
| Monday | 10:00 AM - 11:00 PM |
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
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