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Arby's

+1 517-647-6414
1651 E Grand River Ave, Portland, MI 48875 United States of America
Open Today: 10:00 AM - 11:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Just stopped in on the way to Detroit and the service was lovely! Everyone was so kind, it took mention the cute Halloween decorations. I liked this location a lot, I really do ring the bell to show I like them ❤️
Cold food, more fries in the small one we ordered than the large one, chicken wrap was pathetic (a tender with a tiny bit of lettuce and swimming in ranch). Staff was unfriendly when we were ordering, very much rushing us. Definitely won't be coming back. Such a bummer. :(
Apparently you’re capped at 5 packs of Arby’s sauce even if you offer to pay. I eat it with my fries and sandwich so unfortunately I only was able to eat half of my dinner. I pay for a separate cup of cheese, why can’t I pay for more sauce.
“ Sorry, Manager’s orders”
Even though I’m staying next door at the hotel and I would have eaten there again tomorrow, they lost my business.
Arby’s sauce is why I go to ARBYS ????????‍♀️
$12.39 for a meal I didn’t get to finish. Bad service!
Ridiculous. Started off as a basic misunderstanding, was given roast beef instead of chicken (hate roast beef) but was fine paying for them again… except the second time I went back, I was given someone else’s order, so I had to go back a THIRD time to fix my order (will forever check the bag before even putting the car in drive now), and was I offered a refund? No. Did he apologize? No. He asked me to pay AGAIN for the 4 chicken sandwhiches I technically ordered over an hour ago that I STILL do not have. I brought my receipt and the food back the first time, and accidentally forgot my recipes for the 2nd order when I left the house, but DID bring the food back to show them still. Not that I was asked for it the first or 2nd time.. but then it was an issue with the gentlemen I spoke with my third visit there that day, so I gave it back. Did let him know my husband tired to eat a roast beef to see if he could just deal, but they’re gross, and we never order the roast beef. THEN the gentleman had the nerve to ask me to pay over $6 more for the sandwhich my husband ate, that we never wanted or asked for in the first place. Why should I have to waste an hour of my time, and close to $30 for 4 chicken sandwhiches… even if you include the sandwhich my husband ate, that still doesn’t add up. Will never recommend or go back to this location again.
I was visiting Portland last night (7/11) and came to drive thru at approx. 907pm. I was very disappointed with quality of my food because I ordered Wagyu bacon ranch meal and my sandwich and noticed it was very raw pink inside after I took a few bites. I only like well done meat. I didn’t bring up this issue to crew member because I didn’t notice until I already drove off and was far from the store. We live 30 min away from this Portland location. I felt sick in my stomach last night and assume it’s due to this meat uncooked. On the other hand , I want to give positive feedback about service crew member, Maximus, who was very nice and professional with me. Just please work on cooking meat at the required temp and quality to prevent illnesses
Bathrooms and inside always dirty and gross, can never get your order right, employees are argumentative and rude sometimes. They also like to dink around on their phones as a lot of them are young and possibly seem stoned at times after they come out from the back finally..
This location is awesome. Visited here 3 times in the past and always have a pleasant experience. From the nice staff, to them not skimping on the amounts, just down to double making sure you have napkins. Whenever im traveling past I stop because I know I'm not guessing at the quality..
They’d get zero stars if I could. Rude workers. Messed up order. Filthy restaurant, awful place.

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 11:00 PM
Tuesday 10:00 AM - 11:00 PM
Wednesday 10:00 AM - 11:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 11:00 PM

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