Arby's Info
Amenities
Service options
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No-contact delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Quick bite
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Salad bar
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Vegetarian options
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Visited on Labor Day around 11:40 AM and went inside to use the restroom and then order to-go.
The food was awesome and tasty but the customer service was lacking. We wanted the $5 boneless wings box upgraded to a large curly fry instead of crinkle cut fries. She said that wasn't possible, it can only come with a small fry and didn't offer a solution or another suggestion. We still ordered the box with small curly fries and it was good.
Hopefully they will learn how to use their computers to upgrade orders, etc, and work better to please costomers in the future.
Made a stop at the Arby’s in Rantoul Illinois and the customer service Elijah was courteous, respectful and assisted me with a smile. I made a special order for the slider and a Coke. Kudos to this restaurant. The restroom was clean as well.
Last Friday I went through the drive thru and I had a bad customer service experience. I posted a review and the Arby’s manger responded to my issue and immediately fixed it and apologized for the inconvenience. I couldn’t ask for more from them and I am very happy they were able to respond, apologize and fix my issue in a timely manner. Every company will have issues with customer service from time to time but it’s how they respond and this Arby’s impressed me so I edited my review and updated the star rating from 1 to 5 stars because they earned it. Thank you
Fries were not hot, lukewarm still edible but would have been better if hotter. They were quick even when drive thru was busy.
6/21/2024
Roast beef was dry. Sodas were watered down. Jalapeno poppers were broke open and there was no cheese. Same with mozzarella sticks. The only thing that was good was the orange shake. Sad because our whole group wanted Arby's. Now we have decided that Arby's will be the last place that we go.
I ordered a medium brisket meal menu said $9.19 and I was charged $10.86. Also look at how my sandwich was made this is ridiculous. Some of the younger staff are rude and then they sloppily prepare your food.
I've had gyros at several of your locations, but the one in Rantoul, IL has been short of meat quanity. This time there so much oil coming out of the gyro it made the sack drip. Not a good food experience.
Clean and friendly location. The best Arby's around our area. The food is always prepared correctly and fresh at this location. I will drive out of my way to get to this one.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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