Arby's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I have never had a bad experience at an Arby's anywhere until today. I came into the lobby through the UNLOCKED doors to pickup a to-go order that I placed online and immediately experienced one of the worst examples of customer service I've ever seen. The lady that was making sandwiches yelled at her Drive thru employee for not locking the lobby door, yelled at a couple that were coming inside telling them to go to the drive thru. I ordered cheddar cups as a modification on an item but it didn't show up on their end I brought this to her attention and would have gladly paid for them if they somehow didn't process correctly on the app. She wouldn't even attempt to solve such a tiny problem, she just said "you're not missing them they aren't on the receipt." Then before I can even say anything else she started to complain about me having my SERVICE DOG with me. She said that if I didn't have my paperwork with me I needed to leave. I pulled up the documentation on my phone but she didn't even look at it because she started belittling the drive thru guy again. The attitude this woman has will ruin this store. If employees don't want to be there or lack the ability to be professional they don't need to be there. It's unfair to the other employees and especially customers. I'm not going to seek any legal counsel for this but I hope you guys know that discriminating against me for having a service animal is highly illegal and is also a form of harassment as well. Food quality was awful as well. The chicken was old and dry and the roast beef was not portioned correctly either.
Size doesn’t matter if there’s enough flavor - the new Waygu burger certainly disappointed with size (think Jr burger size) but had great flavor from the actual meat and toppings. I’ll stick to the beef n cheddars next time though. Size compared to a single beef n cheddar.
Ordered the 2 for 6 chicken cheddar ranch. Got it super fast. The store was super clean. The staff was super clean. The food was not so super. The lettuce and tomatoes seemed to be really fresh and the bun was soft, but the tenders they used were old and luke warm. Kinda kills the sandwich.
We will never go back to another Arby's in North Charleston, South Carolina. The service sucked. The drink machine sprayed fluid everywhere but in our cups.. The meat they gave us look raw and said it was cooked under the heat lamp. We demanded our money back and we left never to return. If you go by a Arby's and the lights are burnout on the outside and looks rundown, don't go there.
(The one in Florence, South Carolina is a 5 star Arby's)
Seating area could use an upgrade but overall the cleanliness impressed me much better than any fast food around. Seems like the employees are taking pride where they work. Hopefully their franchisor can upgrade the booths a little and this place will be immaculate
My hubby and i just came through the drive through and spent $22.The brisket sandwich only had 3 tiny pieces of meat.
Wasn't exactly happy with this visit. Went there for the fish sticks but they were no longer available as the cashier told me the entire menu had changed. I had to make a call to change our order. It then seemed like the cashier's attitude changed. I asked for Arby's sauce and my receipt and she grabbed the Arby's sauce and put it on the counter as I was giving her back the horsey sauce proceeded to grab it and throw it back in the box. It was around 7 and she said she was ready to close the dining room and lock the door. I'm not sure what happened but her attitude changed very quickly. I think I'll wait a bit before I return. Would love for Arby's to bring back the fish sticks.
DON’T Go here. I ordered a fish sandwich & drink. The rude person at the window gave my sandwich to the person in front of me and I saw them give it back. Then I got my bag and asked the girl at the window if she had given my order to the customer in front and her reply was “why would I do that?” Now, I know mistakes happen but the attitude and the lie. And the sandwich was not on the Kings Hawaiian bread. I couldn’t eat the sandwich because I have no idea who handled it. When I called to see what they would do to make it right, no satisfaction. Just don’t waste your money here.
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 10:00 AM - 10:00 PM |
|---|---|
| Monday | 10:00 AM - 10:00 PM |
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
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