Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Beer
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
This all started with my husband who tried to place a mobile order to pick up as soon as possible however, after submitting the order it said it wouldn’t be ready until tomorrow at 10 AM. So my husband pulled up to the drive-thru and they said they didn’t see his order so then he had to re-order through the drive-thru and he asked if they had pumpkin pie turnovers but they told him no, even though it says on the app that they do. Then he gets home and realizes that they gave him two roast beef sandwiches instead of two roast beef and cheddar sandwiches. On top of that we ordered two apple turnovers and both of them had nothing in them. No filling whatsoever. Not impressed with this visit and now we have to worry about getting our money back for the 1st order that we placed because it didn’t give us the option to cancel the order.
Where's the beef?
That used to be their slogan. Saying they had the meats. Well, this time they have succumbed to the cut backs and price increases like most other places.
We were wondering where our meal went before we took our first bite. I now consider this very overpriced for the meager amount of food you get.
We ordered a double beef that seemed like a wimpy single.
And the French dip... well, it used to be cut in half to make it easier to manage and dip. Now, it is so small they couldn't cut it in half or there wouldn't be anything to hold.
The cherry turn overs used to fill the packaging and have filling spilling out of the pastry. Not anymore. Seriously smaller than expected, based on what they used to serve.
I regret not taking pictures before hand but we were too hungry.
This used to be my sons favorite go to place, but after our meal today he left hungry and so unsatisfied that he told me he doesn't want to come back. And probably not to any Arby's.
We also got a medium fry and a large fry, proving to ourselves that they get the same amount. Not worth the upgraded size.
The au jus was not as salty as it has been, seemed watered down but better than the over salty version.
The service was great and the atmosphere was fine, but it didn't make up for the lack of food on our plate.
Terrible customer service!! Maria was my order taker and she was put off and annoyed from the moment we walked up to order! She chose to ignore me when I asked for cheddar sauce on my sandwich and rude when I asked for a water cup! After I found that my sandwich didn’t have the cheddar sauce on it and asked for it she refused and told me I have to buy it when I was willing too in the first place but ignored to have it added!! I asked for the manager and ass don’t care either just lets his employees act this way!! Super unprofessional I will not be back!
Frustrated on so many levels. First, we went through the drive-thru and had to repeat every step of our order a minimum of 3 times.
We ordered 2 roast beef sliders because you no longer carry ham, shocked that we also couldn't order an Arby's signature sandwich; the chicken cordon blue. We were charged for 2 full roast beef sandwiches, 2 for $7 instead of the $2.39/each. Thoroughly disappointed after that.
I ordered a wrap, which was not cut all the way through, and then when I took a bite, the wrap actually deflated.
Now I know where to go if I wanted subpar service. Our family will stick with the Arby's in Bountiful. They still have ham and continue to accommodate our family.
Didn't even ask what sauces we wanted. We had to pull forward to wait for our food and then had to wait again for Horsey sauce.
Will stay away here.
We went to pick up food for my family for dinner at the one in Kaysville. The people were friendly in the drive thru. We order a Reuben…The bread was stale, and there wasn’t enough toppings or meat. We got a large drink as well and it was completely flat I asked for different kind of drink explaining it was flat and got another drink completely flat. The lady was confused about asking me if I wanted her to throw the first drink away I said yes because it’s gross and completely flat. She seemed a little frustrated about that. I also order a couple of sliders a buffalo chicken and two regular meat and cheese sliders packaging kind of messy. Which I get it’s not a deal breaker. We also order the jalapeño poppers and they were wonderful as always. It’s just sad when you spend money and you don’t get the quality you deserve.
The Kaysville Arby's has really gone down hill in every aspect possible. You spend 15-20 minutes in the drive through to get garbage food. Literally, just spend OVER 15 minutes in drive through for our food. Get home and guess what...NO FREAKING CHICKEN ON OUR CHICKEN SANDWICH. ITS A BUN, LETTUCE, AND MAYO! Are you kidding me!
I went to this location because when passing by i never see any customers and thought I would help. However the sandwich that I ordered had stale dry bread, the mayo and meat were only in the middle of the sandwich, not spread to the edges. No care in spite of no other customers. Possibly there is a reason they have little business. I won't be back.
We went through the drive through and checked our bag before we left, we had ordered mozzarella sticks and they gave us Mac balls instead then they asked for the Mac balls back before they gave us some mozzarella sticks, which is fine but I couldn’t even eat my meal thinking about them giving those balls to the next customer and then I wondered if that could’ve been any of my meal also asked for Arby sauce and horsey sauce did not get the horsey sauce
The curly fries were stale and they smashed everything in one bag so the beef and cheddar sandwich was smashed flat Yes
Very bad Customer service and seems very unsanitary
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
|---|---|
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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