Arby's Info
Amenities
Service options
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Curbside pickup
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Ordered pick up this evening. When we got home our food was thrown together. The ketchup packets were stuck together with slime. There was a hard sliver of something in the meat. Which was almost green mixed with very slimey red meat in our sandwiches. The manager, Chelle, wouldn't listen to a word I was trying to say. She was so rude, wouldn't even let me explain what all was wrong. She cut me off and told me "all of the ketchup are like that. I don't know what's on them but you asked for them so I had to put them in there" and got nasty when I questioned how it is ok to send contaminated items out with FOOD" Stated verbatim "I don't want to hear it". Which, after hearing her complain about her job, how she hasn't had a day off, how she doesn't want to hear any complaints from anyone unless they've worked as many hours as her all for customers to hear I guess I shouldn'tbe surprisedat tthe customerservice I received. I will never return, not just because of the quality of the food but also because of the manager Chelle yelling at me and even hanging up on me! Eat at your own risk. Apparently they don't even know what is in/on the food they are sending out!
We had a group of four come in today during lunch. Everyone and their grandma's were at Arby's today. When we walked in there were only 4 staff and they looked overwhelmed. But that didn't stop them from giving service that knocked our socks off. The manager and the employees were in high spirits, communicating with each and actually looked like they wanted to serve us high quality food. Best Arby's ever.
So my husband's meal was supposed to be a half-pound roast beef meal with regular French fries. You can see it was not rung in the right size meal, the fries were rung up correctly, but he received curly fries. I ordered the half-pound roast beef and Cheddar meal. My fries had a burnt taste to them. I mean if they can't read a ticket correctly and make the right food, and if the order taker cannot get the order rung in right then they need to be retrained.
I'm so embarrassed I brag about these cookies all the time and they are truly some of the best cookies salted caramel chocolate chip cookies. The guy at the register said we'll make sure you have fresh cookies not the ones in the case. When I got home 5 min away.. they were burnt dried up chocolate chips that's how burnt the cookies were. I can't believe you actually served this to someone!!!! Very bad business!!!! Maybe 1 maybe but all 4.. Really none!!!!
Ms. Susie the manager is awesome I got new cookies. Hot n fresh. Great customer service!!! Thank you..
We were just in there and it was really busy. We waited 10 or more minutes for our food. The staff was working so hard, clearly trying to keep up. Meanwhile there were 2 managers sitting in the lobby completely unaware of their struggle. They should have got up and helped. But the just sat there with no concerns.
I just dont think employees make any effort to keep store clean. i understand there is a manager, but not wiping soda or sauce off the condiment station or cleaning tables is lazy
Absolutely horrible!! Stood there for 20 minutes to not be spoken to until we ask when our order can be taken girl with no hair and hat says “there is only 3 people here so when we get to it” one boy long hair no hair net back there cooking his own dinner ignoring us another girl back there packing drive through orders. I understand being short staffed as a general manager myself however customer service was absolutely rude and all the while a “manager” stood behind us and did nothing!! Should’ve went to Huntoon location instead!! Lesson learned!!
I order two sandwiches, 2 shakes an a large fry at 2:52 pm.. I received my food an was leaving the drive thru at 2:58 pm checked my good any everything is cold!! Nothing worse then cold curly fries
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
|---|---|
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 11:00 PM |
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