Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
Best WLM Reviews
I was just a little disappointed today because I ordered at 2 for $7 deal but I ordered Mozzarella sticks and I was told that is no longer part of the deal. Just a few days ago the kind and thoughtful Ms Evelyn raised no issue but today another team member was quick to point out that only Mac n' cheese bites qualify for the deal and I was just hoping that perhaps they would extend me another courtesy (I eat there a lot) unfortunately that's not what happen and I had to take my business somewhere else. I'm a very loyal person not entitled. Evelyn is usually always the server and is very pleasant but I don't know who was doing the serving today...so unfortunate.
10-8-24 waited at the drive thru for almost 15 minutes sitting in the same place called the restaurant and a woman with a high pitch squeaky voice answered and I asked if they were open and she said yes so I informed her that she has 6 cars waiting in her drive through that haven't moved in 15-20 minutes and she stated that no one was waiting in her drive through and that there was no line so I suggested that she look out the window or even peek outside the door and she got really nasty with me and disconnected the call and once she was informed that there were 6 cars waiting in her drive-thru, the line began to move. This was the worst experience that I ever had at this Arby's or any Arby's restaurant for that matter. She was disrespectful and rude and clearly was not doing her job because she had no idea that she had a line wrapped around her restaurant. This was unacceptable behavior hence this review that I can't believe that I'm having to send.
Ordered food like normal, took over an hour just for 2 sandwiches and there were no customers at all and there were multiple workers in there waiting screen took 20 minutes to get a worker to let us order, then at the window after ordering took 20 minutes. Then another 60 to even get the food workers aren't doing their jobs at all in a completely empty store.
No one when we got here at first. After ordering they were more worried about drive through then the counter orders. I waited 15 minutes and still did not receive my food. I got a refund and went somewhere else. STAY AWAY.
I ordered the Greek Gyro and a small Jamocha shake. I used the drive through. My order was taken immediately by the nicest person. Then the food was delivered delicious and hot. I've complained before that the shake lacked Jamocha flavor but this one was fully flavored. The staff was so friendly! This is unfortunately unusual these days. Great job Arbys! I'll be back!
The bathrooms were dirty. All the tables were sticky. They didn't have any condiments available and I don't Even.
Think the soda machine was working. I would definitely never come back here. It was definitely a gross Experience.
Food was just ok. Ask for classic (barely any meat)meal with crinkle fries and got curly that was burnt. For almost $10 you would think it would be have been worth my money. Drink was the best part.
Food was cold. Ordered loaded Mac and cheese, what I got was barely a hint of Mac and cheese with nothing on it. I was annoyed before, but now I'm angry. I counted 4 spoonfuls using their own spoon. That works out to more than 1.25 per spoonful! I could see the bottom of the bowl before I even touched it. You can see for yourself in the photo I'm attaching...
I paid more than 10 dollars all total and the best thing in the order was the water. The people are nice, but the food is robbery anymore. Never coming back. I'm done with Arby's. First having the prices up, but now cutting the amount to pathetic levels... ????
Edit: I'm not filling out your form with my private information. This isn't something that's limited to this location. I've been to 4 Arby's in different locations and every single one of them has this same issue. Food quality is poor. Food quantity is poor for the price, and the entire problem is caused by corporate mismanagement. That book of personal contact info you want me to fill out? Corporate does that because they don't want people to fill it out. Every single item in that list is mandatory to submit a complaint. There is only one item that should be mandatory... A receipt number. Your corporate doesn't care about my complaint, and thus they've lost my business. Anyone that wants to read this is welcome to see my complaints. I will be updating all of my Arby's reviews to reflect my current opinion of the chain. I would advise all franchise owners to do some introspection and take the issue up with corporate ownership.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 11:00 PM |
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