Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I have to shout out Jackie!! She went above and beyond with every customer she helped. She smiled, was friendly, fast, and efficient. I didn’t see her stop the whole time we were there. When she wasn’t helping customers she was cleaning. I wish all places offered this type of customer service. I love going in and ordering with a friendly face instead of a kiosk!! Great job Arby’s!!
Well I gotta say I'm 50 years old and love to eat out. I've been in and around the restaurant business for 20+ years. I have never experienced anything like what I just experienced.
Around 5:35 p.m on May 7th @ The Loves Travel Center in Lee, Fl. I ordered food and chose to dine in.($19+ worth) I go and take a seat and start eating.
Once I started eating a female employee came out and started spraying Raid Bug Spray under & over the tables. In the air throughout the dining area. There was a manager I take it over the whole establishment wearing the light blue shirt I will post what pic I got of him. But I'm in disbelief that this even took place. I'm soooo disappointed and I did not make a scene with them behind the counter. After she finished spraying there was another employee that came out and wiped down two tables. Smdh. I swear if I get sick behind this I'm going to lose it. I did call the corporate office and report this store. They said they're going to give me a free sandwich card in the mail. I'm thinking I might be done with Arby's. Just pathetic !!!!
These are all the photos. The pic with the three guys its the one on the far left that sat in there while this took place as well.(Serms to be a manager of the whole store) He was on his computer. The other one wiping the trash can is the one that wiped down the table. The other two pics are just the bugs I caught leaving this place.
DO NOT EAT HERE UNTIL FURTHER NOTICE. TAKE A CHANCE WITH "The Red Onion" ACROSS THE STREET
UPDATE......
2nd review
I foolishly come back as if I haven't learned my lesson, I had dinner here Friday night the 10th and Saturday night the 11th,
My order Friday was terrible with old cold fries. Saturday they have be a Buffalo chicken that was literally slopped together with equal amounts of sauce all over the wrapper. The worst part was the chicken had to have been sitting in the back for a couple hrs. Absolutely disgusting. The manager said she would drop me a fresh one, why wouldn't you avoid all of this and make it fresh in the first place.
You can not continue serving food that isn't acceptable. And the lady taking orders at the register has ZERO customer skills. Terrible attitude, not friendly at all. Sorry, I'M DONE WITH THIS LOCATION.
Can't wait until others feel the same and your out of business.
1st review
I GUESS ANYONE CAN BE A MANAGER THESE DAYS, EVEN WITHOUT COMMON SENSE.
I ORDERED CHICKEN TENDERS AND FRIES AND MY ONLY REQUEST WAS TO PLEASE DROP IT ALL FRESH... THIS MNGR HEARD THE GUY UP FRONT CALL IT OUT TO BE DROPPED AND SHE ABOUT TRIPS OVER HERSELF TRYING TO GET UP FRONT TO SEE WHO'S WANTING THEIR ORDER FRESH, ALL BECAUSE SHE CLAIMS WHAT WAS SITTING UNDER THE HEAT LAMP WAS FRESH. SHE ACTUALLY GRABS A PAIR OF TONGS AND GETS A PIECE OF CHICKEN AND BRINGS IT UP TO THE FRONT COUNTER HOLDING IT UP TO ME TELLING ME TO TRY IT, I POLITELY SAID NO THANK YOU, SHE CONTINUED TO INSIST I TRY IT, AGAIN I TOLD HER NO AND ASKED CAN I NOT HAVE WHAT I ORDERED? SHE SAID YES AND LITERALLY PUT THAT PIECE OF CHICKEN BACK WITH THE OTHERS UNDER THE HEAT LAMP. HOW DISGUSTING AND UNSANITARY, AND SHE IS IN CHARGE? THIS BEHAVIOR FROM START TO FINISH WAS COMPLETELY UN PROFESSIONAL AND UNACCEPTABLE..
Service great. Friendly, fast, accurate. Food good, French dip au jus wrapped well to not spill. Bacon Chicken Swiss good but sauce made it too messy. Loosely wrapped but good. Good curly fries.
stopped by while traveling through for a quick gas stop. friendly employees clean. the buffalo chicken slider and roast beef sliders were delicious
Zach was professional, friendly and efficient. He displays a personal caring attitude toward each customer.
This place is a wreck operationally.
First and foremost, two employees were not wearing masks at all, three others were wearing them below their noses. Only one table was market for social distancing. Fine — but let’s not post signs at the front of the store that Arby’s is doing all of this and that to prevent Covid. Not the case at this location.
Our order was correct, but it was sloppy for sure. During our time in the dining room, the kitchen was in a constant state of chaos even though there were literally maybe three or four other guests at the same time as us. At one point, an employee cleaning the dining room had to go behind the counter to tell the other employees to help the guest that was ready to order.
Weird experience.
Before I have little issue about the gloves when they prepare the food. I believe they fixed that problem after my third visit, I find everything fine great customer service clean store delicious food. Good job.???? Thank I stopped by here over 10 years and I will continue stopping by
Quick Facts About Arby's
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