Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Always a pleasure to see a friendly face here. Sheila has worked there many many years. I was there at 17 or 18 years old. She trained me for my first "real" job ever. I'm 32 now, and its always a pleasure to see her time and time again. I can tell you this day what an impact she has on the other employees. Her and Patty were possibly 2 of the most influential people for me at that coming, just coming into the work force.
Other than that, as always the food was perfect.
I visited the Arby's on Buttermilk Pike at 8:00 p.m., and my experience was quite disappointing. Even though they were still open for another 2.5 hours, the employees acted as if we had come in just before closing. Their demeanor was rude and short, making us feel unwelcome. It was frustrating to see such a lack of enthusiasm and basic customer service. I hope management can address this, as it really detracts from the overall experience.
I went to Arby’s in Crescent Springs Kentucky and I ordered a good burger 2 the price on the sign was 10.39 when it was time to cash out ,she said it was 11.86. I asked her how much it was because the sign said 10.39 and she told me that 11.19 plus tax for a total of 11.86 was the right price and then she proceeded to ignore me. Up date your signs if that not the correct price . The worker expect the manager was nice. The manager just ignored me about the price and was condescending. I won’t go back to this location this is the last negative experience I will have with this location.
I ordered at the drive thru a double meat beef and chedder meal with curly fries sprite and a 4 piece cheese sticks. My total was over 25 dollars. When I got my food, my cheese sticks were hard and cold. So, I went into the dining area to ask for new cheese sticks. I was advised by the staff that she would make new cheese sticks, but it would be 6 minutes, and she would not remake the fries. I advised that by that time, the cheese sticks were done the fries would be cold. I will never go back to a place that cares that little about their customers
Wonderful place and Gena made our visit great!!! She is amazing and I definitely would go back because of her!!!
Didn't have curly fries or beef of any kind. Messed up our entire order after taking 15 minutes to get it to us. Poor attitude from all employees. Not a good experience.
Additionally... We ordered 2 chicken sandwiches. One was raw. One was way over done. The fries were not good.
So sad .
I use to love arby's
Website is down ?
May I have permission to take a video of your store / service / food out of the bag ?
Would be easier to explain that way
This restaurant has been slow since long before covid, so they can't really use that as their excuse. But today was absolutely ridiculous. Just spent FORTY minutes trying to get a drink! Went through once, took about FORTY minutes to get chicken nuggets and a diet dr. Pepper. Ordered a large, paid for a large, they gave me a small. Whatever.... I was sick of waiting and left. Got a block away and realized they actually just gave me some kind of watered down... something... I don't even know. Went back, told them at speaker and they said pull up. So I did... one car in front of me so thought maybe it'd be quicker this time. They took the person's payment, gave them their food then brought a pup cup for their dog. Thought... oh that's nice... then they proceeded to sit there and feed it to the dog themselves while holding a full conversation all while a line backs up around the building. Tried to call a couple times to just get a refund but of course they didn't answer. Will never waste another second at Arby's.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:30 PM |
|---|---|
| Tuesday | 10:00 AM - 10:30 PM |
| Wednesday | 10:00 AM - 10:30 PM |
| Thursday | 10:00 AM - 10:30 PM |
| Friday | 10:00 AM - 10:30 PM |
| Saturday | 10:00 AM - 10:30 PM |
| Sunday | 10:00 AM - 10:30 PM |
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