Arby's Info
Amenities
Service options
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Curbside pickup
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I would come here for lunch quite often but never again. There was mold on the bottom of the bun, I have no idea how much mold I ate.
When brought to the counter, they used the excuse that the bag wasn’t expired and it wasn’t mold.
I use to enjoy Arby’s, but never again.
????+????+????
Nothing special about the layout or atmosphere. I guess, it really isn't necessary to have a tremendous atmosphere at Arby's. Most people just go to the drive-thru! But as I went inside, the interior was extremely clean even the bathrooms! That shows some pride.
Their Waygu burgers are very good, of course (My personal choice) I would leave off the burger sauce, the flavor and natural juiciness of the Beef, tomatoes, onion and lettuce are delicious on its own...????. Their curly fries are good, and if you eat in, the soda machine is in the seating area. So you can get your own refill. The prices were actually more reasonable than most of the other fast food places! And the staff was very friendly.
Its shocking how slow these people are. I'm still here now and everyone has been waiting to get food at least 10 minutes. They are moving extremely slow and are calm as though they just don't care. I would say they move about 3% of the speed as an average fast food restaurant. This is the third and last time I will be here.
I recently had an experience at Arby's that left me disappointed and frustrated. This Incident occurred 6/22/23 @3:00pm at the Arby’s located at 2539 Greenbay rd North Chicago, Illinois 60064. RDS-01397 Miracle. I believe it is important to share my feedback in order to help the company improve its overall service.
First and foremost, the customer service I received was below my expectations. The employee I encountered seemed disinterested and unwilling to assist me. When I requested additional cheese for my sandwiches, I was met with refusal and a lack of empathy. This type of attitude is not representative of good customer service.
Furthermore, when I asked for a refund due to the unsatisfactory experience, I was denied without any valid explanation. This only added to my frustration and made the situation even more unpleasant.
It is unfortunate that this incident escalated to the point where the involvement of the police was necessary. This suggests a serious breakdown in communication and conflict resolution within the establishment.
However, I do appreciate that Arby's has various channels for customers to provide feedback. This shows that they value their customers' opinions and are open to improving their service. I hope that by sharing my experience, the necessary steps will be taken to ensure that similar incidents do not occur in the future.
In conclusion, my recent encounter at Arby's left much to be desired in terms of customer service. I urge the company to address the issues mentioned in this review and take the appropriate actions to prevent such incidents from happening again. By doing so, Arby's can create a more positive and enjoyable dining experience for all customers.
* the pictures below is a beef n cheddar that I ordered with the cheese on the side (why?) for $5.00 each when they’re promoting
I give this Arby's an A++ excellent and also I would like to say is the Deluxe cheese burger is really good please keep it thanks.
The jamocha shake is now premixed so you can't get extra jamocha. Probably the last time I'll ever go to Arby's again
Just went there to buy something to eat and I try to order a strawberry milk shake and the cashier told me that they don't sell strawberry milk shake, and I asked her then why is there a posted picture in the window of a strawberry milk shake, she couldn't answer my question if that's the case don't sell something you don't have, it's the restaurant in North Chicago.
Horrible service ! The gentleman in the drive thru had a horrible attitude towards me. Took about 5 minutes for him to talk through the drive thru. We were the only ones in line and when I came up to the window he was extra rude. Would not recommend this establishment just a bad overall experience.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 09:00 AM - 10:00 PM |
|---|---|
| Tuesday | 09:00 AM - 10:00 PM |
| Wednesday | 09:00 AM - 10:00 PM |
| Thursday | 09:00 AM - 10:00 PM |
| Friday | 09:00 AM - 10:00 PM |
| Saturday | 09:00 AM - 10:00 PM |
| Sunday | 09:00 AM - 10:00 PM |
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