Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Good food mostly. Every once in a while the chicken will be fried too hard. Usually have to pull forward and wait if using the drive thru even though they aren't busy but that's because it's fresh and I don't mind. The manager is very friendly and runs a great store. I eat here twice a week for a reason.
From this point forward, I will take my business to the Arby’s on Dawson Road. They need to go ahead and close the one on Slappey. Every time I have come here I have thought of making a 1 star review but choose not to. Customer service is nonexistent and the quality of food is inconsistent. I get 2 cups of cheddar every time I go to Arby’s, this is like the 10th time I have gone to the one on Slappey and they fill it up a quarter of the way. INCONSISTENT! How do I know if I should order 1 cup of cheddar or 5? Why are you charging me $4.00 for the equivalent of $1.60 worth of cheddar? I went back inside today and asked if I could get another cup of cheddar that was filled, she charged me for it- Then still gave me one that was a quarter of the way filled. When I pointed this out her only response was to shrug her shoulders at me. The cheese does not even cover the bottom of the cup and the cheese ended up costing as much as half of my meal! FOR 4 FRIES WORTH OF CHEDDAR!
Not sure who manages this location but I will be finding out because this is just ridiculous. Every time I come something is wrong with my order, I literally ordered a roast turkey ranch and bacon and a chicken bacon Swiss, neither one had bacon. If you were out the correct thing to do would be to let the customer know. That's good customer service and would have saved Arby's a negative review however every single time my order is incorrect. I love Arby's but I can see why they are going out of business and it's not the food....
UPDATE: WENT AGAIN AND ORDER WAS WRONG AGAIN, NOT TO MENTION LEWIS DOESNT HAVE GOOD CUSTOMER SERVICE TO BE A SHIFT MANAGER AND REFUSED TO TALK TO ME, EVENTUALLY HE GAVE ME HIS NAME. I AM THE ASSISTANT GM FOR A RESTAURANT HERE IN TOWN AND CUSTOMER SERVICE IS MY TOP PRIORITY. I DONT ALLOW MY EMPLOYEES TO TREAT PEOPLE RUDE NOR WILL I TOLERATE IT FRON ANYONE ELSE, ESPECIALLY WHEN I AM THE PAYING CUSTOMER. ALSO THE WOMAN MAKING THE FOOD INCORRECTLY TO MY SURPRISE IS THE ASSISTANT GM, SHE WAS THE SAME ONE WHO MADE IT WRONG LAST TIME AND THE TIME BEFORE THAT. I LOVE ARBYS, HOWEVER I DO NOT THINK I WILL BE GOING BACK TO THIS LOCATION.
Please inform the staff. The manager. And the owner. That a “Rueben” is suppose to be a hot sandwich. Oh. And stop running out of sesame seed buns. Nobody like the seedless buns. There is a woman up there who is as sweet as can be. And I love her. Y’all make sure she gets taken care of. You know who the hell im talking about.
Please go try those new turkey joints they serving rn omg definitely worth the money, I had great customer service as well. I'm definitely coming back, forgot how classic those curly fries are you won't find them like that no other fast food place in the area. Thx Arby's..
Super friendly staff. Arby’s is always a go to spot Better than McDonalds
I ordered ahead on the app. I arrived at the scheduled time and the food was not ready. I watched people come in, order, get their food and start eating while I waited on my order. It was 15 minutes before I received my order!
Customer service sucked do not have any professional courteous and when you make a mobile order, they don’t know how to read it and make it on time. Very ugly towards me. Will never go back again. 1105 North Slappey Blvd. Albany, GA. Very disrespectful to my wife will never go there again.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 11:00 PM |
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