Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Spent 31.86 in drive through including 7 roast beef sandwiches. Guy at the drive through asked if I needed any condiments. I asked for 1 horsey and 1 arby sauce packet per sandwich. He was polite but said "nah can't do that". So they put 2 arbys and 2 Horsey in the bag. So 7 different people are supposed to share 4 sauce packets? These packets are .423oz for dry sandwiches. Completely ridiculous when if we rat inside all the condiments are available. Do better Arbys.
French dip sub was microwaved apparently n too long as it was all bad, the bread was super chewy and the meat was really dark. Hard and old looking. The sandwich was not edible. Fries were perfect, love the new crinkle cuts. Fried Turkey club was sloppy and the meat was too wet and had no flavor almost like it was waterlogged and never seasoned at all. Very dissapointing compared to the one I had at the Huntoon n Wanamaker location awhile back. The cashier forgot to give me the l large Coke l ordered as well then looked at me stupid when i asked for it and had to see my reciept even though he had just filled the rest of the oder. Great service wow. Ill be going to the other locations from here on out instead as this location always seems to have the crappiest help, old reheAted food and never can they or will they get your order right.
I've ordered 3 times now. The first order was delivered on time but my beef and cheddar sandwich and turnovers were smashed. The 2nd time they sent curly fries instead of my crinkle cut fries and the 3rd time my beef and cheddar sandwich was on an onion bun instead of the sesame seed bun, they were out of chicken tenders so I had to get nuggets which were too hard for me to eat and they were out of turnovers. Not to mentioned, I placed my order at 7:59pm. I received numerous messages on delivery times and was picked up at 8:44 then that one disappeared and another person ended up picking up my order and wasn't delivered until 9:30pm. So Arby's off of SE 29th in Topeka Kansas isn't reliable and took way too long to get my order out and delivered.
The manager is going to hear from me personally in person since they don't answer their phone.
Saw an ad for buy one get one for $1 and it included a couple different items, got up to the window, guy had no idea what I was Talking about, then they had a 2/$7 on their menu, tried to get that, they said that was not a thing anymore, so false advertisement on 2 different things. Instead of honoring their mess up, we had to change our complete order. The guy taking our order seemed clueless. Not a good experience and probably will not be back.
Having some issues, with taking care of people at the front counter.
Almost to the point of forgetting about them after they place their order.
I really enjoy your food.But I got there at 8:16pm did receive my food until 8:40 then had to wait another five minutes to get our fries and they were burnt. So disappointed with my French dip barely had any meat.
This visit was absolutely atrocious. The guy taking the order via drive thru didn't even say Hi Welcome to Arby's may I take your order. All he said was what do you want. I said hi I would like to have 02 of the half pound roast beef sandwiches only, and he's like the meals or just the sandwiches. I was thinking to myself, listen to me. So I said just the sandwiches please. He then said what else. I'm like lord have mercy... I said that I would like to have 02 of the half pound Roast Beef and Cheddar sandwiches only, and again he said the meals or just the sandwiches. I started thinking to myself am I not speaking clearly enough for him to understand what I'm saying. I said just the sandwiches please and thank you. He told me the total, and then I realized that I had forgotten the fries for my husband. I asked him if I could add something to the order, and he's like yeah what do you want now. This person really needs to learn customer service. Not once did he ask me if I wanted any sauce or condiments. When I asked him if there was any Arby's sauce in the bag, he said yeah I put it in there. He is such a liar. The biggest liar I have ever seen. He acted like he didn't want to be there. The fries are so old. The person making the sandwiches left the line, went to the back, was touching their face and hair, came back to the sandwich line, started making sandwiches again and not once did they change their gloves or wash their hands. For $35.46, I would expect better service and fresh food. The buns are soggy on our sandwiches and well the rest is history. Don't have time to go back to the store to get it fixed. Not happy with this visit. The reason that the total doesn't match the receipt is because the large curly fry wasn't showing as being added to the first order, and the fries from the second order was added to be the grand total.
After ordering a Double Roast Beef, not only did I receive a Classic Roast Beef, but it also had some sorta of syrup like substance on it. When questioned, the manager laughed and claimed it was not there fault.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 09:30 AM - 11:00 PM |
|---|---|
| Tuesday | 09:30 AM - 11:00 PM |
| Wednesday | 09:30 AM - 11:00 PM |
| Thursday | 09:30 AM - 11:00 PM |
| Friday | 09:30 AM - 11:00 PM |
| Saturday | 09:30 AM - 11:00 PM |
| Sunday | 09:30 AM - 11:00 PM |
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