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Arby's

+1 248-698-6926
10855 Highland Rd, White Lake Charter Township, MI 48386 United States of America
Open Today: 10:00 AM - 11:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
Pets
  • Dogs allowed outside

Best WLM Reviews

10 minutes to get food. While waiting, 4 kids stood around doing nothing and I hadn't been given my drinks. Gave me my food, I had to ask for my drinks. Took another 5 minutes for them to make my drinks and they didn't offer me a drink tray. Last drink they gave me they didn't make sure the lid was on tight and it spilled all over me and my car. Didn't ask if I wanted Arby's sauce or horseradish sauce. Fries were inedible because they were so cold and one of our sandwiches was wrong. Horrible experience, I will never go back to this location.
I don’t often leave bad reviews, but this was possibly the worst experience I’ve ever had at any fast food restaurant in my life.
My wife and I ordered online ahead of time - 1 Reuben, 1 Lg Fry, 1 Beef & Cheddar meal
After standing in the lobby waiting 20 minutes for our “fast” food that we ordered ahead of time, she (I’m assuming the “Manager”) apologizes for the wait and gives us our drink. Mind you, there were only 2 other people dining in and maybe a few cars in the drive-thru.
Another 10 minutes go by and my wife is standing at the counter. She (the “manager”) comes up to my wife and asks what the name on the order is and my wife tells her our name. She actually had our order in her hand at this time and hands it to my wife.
My wife proceeds to tell her that this was the worst experience at any Arby’s she’s ever had. Barely before my wife could finish, the manager tells my wife to “have a great night” with one of the most sarcastic tones I’ve ever heard.
My wife brings our food back to our table and tells me we aren’t dining in anymore. We grab our things and proceed to leave - not before the “manager” gave us one last word.
Get this, SHE HAS THE AUDACITY TO TELL US WE’RE NO LONGER WELCOME THERE!
Trust me we won’t be, and have already left corporate complaints prior to leaving this review.
Im in the parking lot right now haven’t left because I had to say I was so impressed with the service. Lady working behind the counter was so nice and so well mannered. The food was taking a little longer than normal and she throw in a cherry pie for the delay. Every single time I come to this Arby’s I am never let down always impressed the service. Food is always fresh and good as well!
Nicki was awesome! I had a few issues when I came and got my order and she was so kind and patient when it was my fault. Best customer service ever. I appreciate people like Nicki so very much.
Guy working the drive thru was very nice helped me out when trying to figure out what my kids wanted to eat and he told me about the amazing kiddie meals will be coming back soon. his name was like
Vincent
Ordered a javamocha shake and was given a vanilla shake w whipped cream & chocolate sauce in it. Our fries had no seasonings on it... (:
I'm unsure what happened but I visit this location often and it has went downhill severely the past couple weeks. Manger Nikki always seems irate towards employees and seems to be on some type of drugs. My 9 year old daughter even noticed. And said to me Mom what's wrong with her.
The Root beer was awful I don't think there machine was working right I called and she was going to check it out.

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 11:00 PM
Tuesday 10:00 AM - 11:00 PM
Wednesday 10:00 AM - 11:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 11:00 PM

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