Arby's Info
Amenities
Service options
-
Drive-through
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Beer
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
Checks
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
Best WLM Reviews
We were asked to pull forward when we were the ONLY people at the entire establishment, inside or out. When paying, we gave her (Ninja is "her" name, based on the receipt) $20.75 and she asked us if we wanted our change? Like, yeah please. The food would be nice too. Nearly 10 minutes later (again, we were the only ones there) Ninja brought out our food and the meat was GREEN. Absolutely grossed out, won't ever go back there. Can't even fill up the fries container.
So here is my problem with fast food employees demanding $15-20 per hour. Two nights ago I went to Arby's drive through in Greece on West Ridge Rd, and I specifically asked for "leaf lettuce" on my sandwich. I spoke with the manager after I got back home and realized they screwed up. So I was offered another sandwich when I come back. So tonight, I went inside, spoke to the manager, and asked for the same sandwich. The person making it, said she heard my order. I just got home and the second photo is what I got tonight. Yup, you guessed it. They screwed it up yet again. They put shredded lettuce instead of leaf lettuce. They can't make an order correctly, yet they expect to be paid more than what they deserve. THIS is why I hate going to fast food places. Not even worth calling about it again. They NEVER get an order correct. ????????????
Absolutely awful. Ordered 2 chicken sandwiches. One was wrong one, one was super soggy and dark-old. Went back in to swap out wrong one..no apology offered. Turnovers were extremely burned. No Arby's or horsey sauce available. Soda machine squirts water all over you when filling drinks. Had to literally body slam bathroom door to get it to shut and dodge pee puddles on the floor. Getting out of bathroom was a challenge too as door handle is falling off. I don't have high expectations at fast food places but this was really bad
No one in line at 9pm and it still took a very long time to complete our order. 1 kids meal... took over 10minutes to deliver after paying. It's too bad because they're food is delicious...
Sometimes it’s good, sometimes it’s disgusting.
Last time I came here I got a chicken sandwich and fries and everything was fine. Today I ordered fries and a chicken WRAP, yet they gave me a sandwich instead. I said nothing, because I didn’t have extra time for them to redo it and make me a wrap. Well, the sandwich was literally DISGUSTING. I couldn’t even eat most of it! Every bite had such a nasty, rubbery texture that it was just totally inedible. It was cold too, despite me having to wait for it?? So yeah, I just spent TEN dollars for a small fry and a sandwich I didn’t want, and couldn’t even eat.
I’m definitely put off of this Arby’s for a good while now.
Stopped by this location after working all day and got a brisket. Upon eating the rest of the sandwich I found a piece of metal in my sandwich. Personally I will not be eating at this location again. I "filed" a report with the business but they seem to not do anything. Very bad look.
Worst drive through experience ever!
Picked up a couple friends from a wine tour so they wouldn't drive drunk. Wanted to get some food in their belly so we stopped because of those fantastic Meat commercials.
We spared no taste bud as we ordered half the menu totaling close to $40.
As the transaction is about to conclude, the meal is entering the threshold of the vehicle, the brown bag becomes weak and its contents decide they would rather be on my pants, seat & floor.
I'm shocked and frozen in disbelief, trying to stay calm I look at the Arby's employee for an it's ok or we'll make it right, yet I received "I can't believe you dropped that"
Dropped that, dropped that, I'm still holding the brown bag in my hand. Really?
Then she asks if I would like a new bag, 30-second pause, sure, she proceeds to hand me a large what seemed to be reinforced plastic bag compared to the original brown bag.
I ask, any reason why you didn't use this bag to begin with? No, 30-second pause, she gives me dirty look, I drive away, Arby's please provide better customer service.
Note: I'll accept the blame for the bag giving way and the food spilling all over me, but the manor in which this woman handles the situation was so rude.
My silver lining: My passengers laughed the entire 8-minute ride home. :)
This location seriously must not care at all. Every single time I go there, I get a large curly fries, and they are always half full. The drinks are never full, and they always forget the sauces I ask for. Today, we got 2 meals, and were charged for it. We got (half) the fries from both meals, but one of the sandwiches was missing. I’ve spoken to customer support many times, and other than compensation, nothing seems to change. Last time i went through the drive thru, a teenage girl took a long time getting to the window despite there being no line, and she proceeded to tell me they were out of EVERYTHING I asked for (which was a lot of different things), and when I drove by the window, she was leaning, texting on her cellphone. I tried to call the location, and a girl answered the phone, told me “hold on let me get a manager” and I’ve been on hold for 10 minutes. This is ridiculous. Seems like even the management doesn’t care. Corporate should really do something about this location!
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 12:00 AM |
How to go there