Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is my first time at the Jenison Arby's & was excited to try our new restaurant. First I was given way too much food & thought I had the wrong order & he told me no, it's right. Then he realized he put in way too much food & took it back out. Our fries & sandwiches were all cold. My chicken wrap looked terrible, I hope I don't get sick, I probably shouldn't have eaten it, but it was too expensive to throw away. I added a picture of my cold honey mustard chicken wrap. I realize it's new, but no excuse for that.
Ice cold sandwiches, and the jalapeno poppers had a powdery substance inside. Made my whole family sick, and we’ll never order from this Arby’s again.
I've been to this location many times for drive through or dine in, but this is the first time I'd ordered ahead on the app. I applied the new member 50% off order coupon and had a nice eat in visit with my mom and grandma. I'd been craving a wrap for forever, so I tried one of the (customized) chicken wraps and it was delicious. The sticker on top of the cup lid is cute and convenient.
Food was good, but just about every time we order online some of our order is missing. We ordered 2 sandwiches, only got 1. This isn't the 1st time either. Sucks because the food is good, just we don't get what we order. Please fix this issue
Horrendous service, placed an order on an app ordered 2 roast beef sliders with no cheese and they sent 2 chicken sliders with no cheese. Ordered a double roast beef sandwich and they sent a chicken sandwich, ordered a chicken sandwich with bacon and Swiss and they sent a chicken sandwich with no bacon and no Swiss. Horrible service, no communication got every part of our order wrong.
Service was speedy and exactly how I wanted it! Asked fir extra cheddar and 2 sides of red ranch.... actually got it!!! Food was on point frfr!!!
I needed to take the time to leave a review for this place. I go here maybe 2 or 3 times a month (their mobile app has amazing deals that often rival other popular fast food chains). I never have had an issue, even when putting in large orders for a family. Today however, for their limited time brown sugar bacon, there was a communication error between the app and the store, which is not the stores fault. I requested plain but the app did not correctly display that to the cooks on the line, so they made it based on the apps wrong instructions. I explained this issue and came back for a replacement. They were very kind and there were no hassles in getting my order fixed. At the time I had to wait for a fresh batch of bacon, and they threw in a couple extra sandwiches just the way I like it for my time. This location's staff really do care about their customers. And you can put your trust in them knowing that if there ever were to be an issue, they will make sure to fix it, hassle free. My only regret is not catching any of their names to leave in this review. Thank you to the Arby's staff for great tasting food and ultra-reliable service.
I've been to this Arby's many of times and not had any issues, but this time was the worst experience.
First my husband ordered 2 med. drinks, but was given 1 med and 1 sm. Thankfully we were charged for what we received, but apparently someone was not listening when they took the order.
Second, we ordered 3 sandwiches; 2 regular roast beef and one cheddar roast beef. The first regular had 4 pieces of meat, only one piece was between the buns, the other three were just wrapped up in the foil withe the "sandwich". The second regular was better. There were more slices of meat, and a couple seemed a little thinner, but still mostly thick slices. Also, the top bun was half off the sandwich. The cheddar also better, but still had a significant amount of cheese on the foil and thick slices of meat.
Third, the meat was thick cut. Normally, at least evert other time I have had a roast beef sandwich, the meat sliced thin, thinner that fresh deli meat, but this was thick, significantly thicker than fresh deli meat. And while some may not think it's a big deal or make a difference, I noticed a difference in the taste and quality of the sandwich. And I didn't like it.
Fouth, this is less of a problem and more just strange. We were given several different dips and sauces that we didn't need. We were not asked if we wanted them, nor did we ask for them. We didn't even have fries or anything that would need dips.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
|---|---|
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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