Arby's Info
Amenities
Service options
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Drive-through
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I felt welcome until the shift manager was openly coughing around the front counter and where the food was being prepared. Got my sandwich, and about a third of it was off the bun. The table was also sticky. Other than that, it was okay...other than the alleged drug exchange going on between 2 non-customers at the back of the south-side of the parking lot.
They were out of correct sized buns and could not complete my order after I payed for it. Unwilling to upgrade my meal to an acceptable substitution they tried to talk me into a lesser item, citing the cost of the components would be higher to them than what I had paid for. Poor customer service. Bad decision on their part left me with a negative impression and disinclination to return.
The hours at this location is crazy you never know when they are going to be open. On a positive note the food is always good and fresh . I do however get the wrong order time to time or the wrong fries . I tried the new Diablo chicken and its pretty good . The bun is a little weird but flavor is good stuff !
This is what my experience was like at this Arby's located in Valparaiso IN on Calumet Ave. I arrived here around 10am on 8/14/2023 to purchase my lunch before work. I pull up to the drive thru and this is what I saw before I can even order not to mention waiting before someone responded to take my order. At the time it was only me. Someone finally addressed me by asking me if I could come inside because of a delivery truck blocking the drive thru. As the lady is speaking there are several other cars pulling up but turning around leaving because of the blocking from the delivery truck. So the lady finally comes outside to my car and asks to take my order and what payment method will be used. I told her my order which was the Greek gyro meal and that I will be paying with cash, and can she make sure it's hot and fresh. I also asked her how long the delivery truck will be before moving because I can wait so that she wouldn't have to keep walking outside to my car because I didn't feel well enough to come inside the store, even though it's after 10am and this is unacceptable considering other cars are turning around because of this meaning losing money/ business. So I'm waiting she's coming through the intercom and asked if I can backup my car out the drive thru because the delivery truck is going to be a awhile. By time I reverse my car to the dine inn door I waited more time for my food just to get it and it's not even fresh nor hot????. I'm so upset at this point because of the inconvenience this early morning on top of me having to be at work. I asked for a manager but couldn't speak to one because of helping with delivery truck. Ok fine, so I asked if I can get accommodated for the inconvenience and wait time. She goes ask her manger Justin who was very rude and he stated No in those exact words. Never once took the time to apologize for the inconvenience of the drive thru or anything just plan rude and thought my experience was a joke. This is unacceptable customer service. I will not return to this location ever because of the rudeness and the way the manager Justin treated me. This needs to be addressed for future customers service to other customers.
Currently standing in here at 11:00 a.m. and it is so disgusting it looks like it hasn't been cleaned in days. The floors are disgusting in my feet are sticking to the floor every single table is dirty I definitely don't want to eat here!
I know so many places are short staffed, but the last two times we've been, the tables have not been wiped off, not just one or two, almost every one! The food is great, service is great, and the ladies bathroom is always clean! But wipe off those tables.....
Always hot, very fast in the drive through and in dining area. Best Arby’s in the area!
We use drive thru. Staff is friendly.
Food seems fresh.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 12:00 AM |
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