Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I just left there and everything that gave me was old. I got jalapeño poppers, a Buffalo chicken sandwich and fries. EVERYTHING is cold and old. It's so annoying because I don't want to go back up there but I don't think I can eat the old chicken sandwich.
Good food and friendly staff. DON'T order online while at the restaurant unless there is a great deal online. The app has a delay in timing. You can order online, but they won't even receive the order for 5 or more minutes. So if you have hungry kids, they will be waiting longer than normal for food. Staff was really helpful about it. But they can't control the delay.
I recently went through the drive-through at the Arby’s location in Cincinnati, Ohio, and was extremely disappointed with the service I received from the manager on duty. The manager's attitude was dismissive and rude from the moment I placed my order. The way she talks is just overall disrespectful and I was very disappointed. The lack of professionalism and courtesy from the manager made the entire experience unpleasant. Good customer service is essential, especially in a drive-through setting where interactions are brief but crucial. I hope that Arby’s management will address this issue to improve the overall customer experience.
I just have to say that watching drive through after drive through orders being taken, while I, the only person at the counter inside, waited 15 minutes to have my order taken and another 15 to get it. I was starving and didn't have much time to try traveling to another place, so I waited. I won't do it again.
Food was Great!! Fresh and Hot. Awesome customer service. The front end cashier was Awesome. I believe her name was Tamara. She was very professional and polite. She was extremely nice to her co-workers.
I ordered a sandwich there a few months ago and proceeded to have one of the worst customer service experiences of my life. I was humiliated and horrified by the managers behavior towards me.
I ordered a maple bacon BLT sandwich, which I thought had mayonnaise on it. I took a few bites and realized it had a horseradish sauce on it that I did not like or want. So I took the sandwich back to get it replaced. I approached the counter and kindly asked for a new sandwich with the corrext condiments. The black lady manager I spoke with was immediately defensive and inconvenienced I was asking for a replacement. She acted like I was trying to get something for free because I had taken a few bites of the sandwich. She condescendingly said "you already done ate half of it, what you want me to do?" I politely asked for another sandwich and she said she would make me a half of a sandwich since I already ate half of mine. I ended up leaving with no food because inwas so upset. I complained through their website and nevwr received the credit I was promised.
What kind of service is that? I've worked as manager, and I've worked in the service industry before, I've never heard anything like that? She has to be one of the worst managers I have come in contact with in my entire life. She should be ashamed of herself. I don't even know how she has a job there... probably because it is Arby's in Delhi. Congratulations...you're a manager at a fast food restaurant. You're doing so well in life.
Needless to say, I never ate there again.
Despite the shortage of staff Ms Andrea had it together running both drive thru and dinning and one other in the back slightly busy but she kept a smile and positive attitude all while training as well wait was a little long but did not mind due to only two people and busy drive thru and Ms Andrea inform me that she will be right me. I always had a horrible time here but today was 30xs better
Follow up- 11/08 still the worst fast food restaurant in Delhi
Worst customer service. Every single time. It’s really not hard to say thank you let alone a single word when you’re handing me my order. I guess I must be raised different because no matter how my day is going I will always be nice to others especially at my place of employment? This exact service is why I am trying my hardest to not go to fast food establishments.
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 10:00 AM - 10:30 PM |
|---|---|
| Monday | 10:00 AM - 10:30 PM |
| Tuesday | 10:00 AM - 10:30 PM |
| Wednesday | 10:00 AM - 10:30 PM |
| Thursday | 10:00 AM - 10:30 PM |
| Friday | 10:00 AM - 10:30 PM |
| Saturday | 10:00 AM - 10:30 PM |
How to go there