Arby's Info
Amenities
Service options
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No-contact delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Went to drive through was given food without any questions, stopped eat, had no napkins, no sauces, and fry container was busted down side and nearly spilled fries all over my clean truck. Just another case of overpriced food, terrible service and missing items you paid for. When is this cycle ever going to stop?
Just went and ordered almost $40 worth of food and definitely didn't get my money's worth. Ordered 3 double beef and cheddar sandwiches and there's were regular sized sandwiches, on a good day! Ordered one potato cakes, one curly fries and one crinkle fries, got two potato cakes and a crinkle cut fry. Waited at least 15 minutes for this. Very disappointing. And to top it off, the food is cold!!!!!
Sandwich tastes old, and the bread was hard 11/29/2024. I was pulled up so you would think everything would be fresh, especially if your the only customer in the line and the inside is empty.
Pulled in to restaurant and went right to the drive thru speaker. No cars in front of me except for one that seemed to be just waiting for their food on the far side of the drive thru window. After waiting around 5 minutes at the drive thru menu/speaker I placed my order for 4 plain chicken sliders, a small fry, and 4 piece nugget at exactly 2:10 pm. I proceeded to the window where my credit card was quickly charged and I was informed to pull forward into a parking spot and my order would be brought out momentarily. I watch several people that have arrived and ordered since me come and go after getting their food. Than at 2:36 pm an employee finally comes to my window and gives me my order. I proceed to check the order to make sure I have everything and unfortunately I have 4 sliders, a small fry, but no 4 piece nugget. I then leave the vehicle to go inside to get my nugget order that was missed. No problem, stuff happens. Shouldn't have taken 26 minutes for such a simple order but what do you do. I tell the same employee that delivered me my order that I didn't receive my nuggets. He asked me what size, to which I answered 4 and he proceeds to serve up my nuggets into the little paper box thing. I take my nuggets and leave. Not happy by any stretch but not irate either. Like I said before, stuff happens. I leave the restaurant, get back to work and of course have no time to eat my lunch because I spent the entire time waiting on the food. When I do finally get to eat my lunch, the damn dude only gave me 3 nuggets and my damn sliders were covered in Buffalo sauce which I can't stand! Between waiting 30 minutes for such a simple order, not getting what I ordered without a second visit, an employee not being able to count to four, and ultimately almost the entire order being wrong and not what I even ordered; I am done with this location!!!! Absolutely despicable! And whoever owns this restaurant should be ashamed for putting such a horrible product out there day after day!
A lady named Cassandra was absolutely amazing, she said thanks to everyone that walked in as well as took care of a lady who was ordering in front of me who seemed to be going into labor. She went above and beyond and I really appreciate it!!
I went through the drive through on Monday, August 6 and ordered a Beef-n-cheddar.. After resuming my drive into Huntsville, I pulled my sandwich out of the bag to find it was COLD. Not cool. COLD. Clearly it had been refrigerated! And they didn't even have the sense to microwave it! I was never so aggravated. Never will waste my time going back to that location.
Q and Cassy were such sweethearts food came out quick and fresh Arby's owner better give these young ladies a much needed raise or they gonna catch these Meaty hands then they will have the meat.
Waited 20 minutes in the drive thru for our order. I had to go inside to ask and they said they thought we left, simply because they couldn't see our vehicle from the window view. If they had glanced outside, they would have seen us. Instead, we had to wait another 10 minutes while they remade the order. The cherry on top is that our fries were the wrong size and I had to remind them of additional items in the order.
They can most certainly do better.
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 09:30 AM - 12:00 AM |
|---|---|
| Monday | 09:30 AM - 12:00 AM |
| Tuesday | 09:30 AM - 12:00 AM |
| Wednesday | 09:30 AM - 12:00 AM |
| Thursday | 09:30 AM - 12:00 AM |
| Friday | 09:30 AM - 12:00 AM |
| Saturday | 09:30 AM - 12:00 AM |
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