Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Arby’s know they are out of line for selling me these dried out, fried ten times fries. There was even little pieces of curly fries in the box. Straight into the trash they had to go. The person who bagged my food was nice, but he should never have put these fries in the bag. They should have been thrown away hours before I arrived.
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I hate to say this because this Arby's has been convenient for me living near it. But I have watched it decline over the years. It was a wonderful restaurant when we first moved here just five short years ago. But I went in there today I had a terrible interaction with the employees they have no concept of courtesy, manners or professionalism. It's is like talking aliens. They asked me to pull a head so they could prepare my order properly and this is what I got! Burnt to a crisp mac n cheese bites. I ordered 1 item. A 4 piece. No one was in the drive thru or inside. They were not busy. Just completely inept! Ugh This generation takes no pride in anything they do. I'm so sick of the incompetence and getting ripped off everywhere I go! I really love Arby's just not this one. All is not lost yet someone get in there and whip it into shape please!
I asked the young lady how many ounces was the double classic. She said there's 6 Oz of roastbeef on the sandwich. When I got back to work I weighed it just to see how close they get it. My sandwich weighed 5.10 Oz and the bread was cold and hard. I didn't get my receipt either. If your food cost is high fix it by not cheating the customer. Probably will not return because I would like to get what I order.
The worst Arby's I've been too. The one in Kingsgate Westchester ohio.i ordered a double beef and cheddar combo they gave me a roast beef sandwich no cheese and it was cold and the curly fries looked and tasted like they had been made yesterday .youd almost break a tooth they were that hard and crunchy it was awful and so I had to return it it was inedible and I say in parking lot @355pm nov 10th no other car even came in parkingong lot until4:27 m over 30minute I was the only customer now I know why only customer in a half hour and they couldn't even get there order right or even care enough to make one meal right and the manager looked as if I had ask them a favor to even makee the food ,this store on kings gate way in Westchester will no doubt be gone soon if they do business like this and looks of it 2 customers in ,45 minutes at 4-4:45,pm says all you need to no so if u read this I strongly recommend you go somewhere else or you'll wish you did!
Ps I'm 56 yrs old this is the first complaint I've ever wrote the food was that bad! Someone call the board of health!
My family and I stopped in to get a bite to eat and the entire time we were there a manager was holding a disciplinary meeting with an employee in the dining room for all of the guests to hear. It was very unprofessional. If you are going to discipline an employee please do so in an office. I feel bad for that employee.
I was a restaurant manager a few years ago and I would have never done that to an employee.
Just don’t go. Every thing takes forever whether you go in or go through the drive though. Got a chicken club wrap and told the manager that it fell out on me last time because it was wrapped like a taco she didn’t discount my current order for the inconvenience and the one I got today was sloppy and mushy. I quit Arby’s you win
General Manager Makayla was working drive thru. She was terrific! Great food as usual.
The lady that was working was so kind. She was not only running the front registration but was also making all the food. She apologized for having to do everything. She did it all wonderfully and with a smile. I can not imagine how hard so was working and what a long day it was but he still had a smile for customers. That can be hard to find anymore and I was so appreciative of it. Food was made well and we enjoyed it.
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 10:00 AM - 10:30 PM |
|---|---|
| Monday | 10:00 AM - 10:30 PM |
| Tuesday | 10:00 AM - 10:30 PM |
| Wednesday | 10:00 AM - 10:30 PM |
| Thursday | 10:00 AM - 10:30 PM |
| Friday | 10:00 AM - 10:30 PM |
| Saturday | 10:00 AM - 10:30 PM |
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