Arby's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
The manager on 7/21/24 at 8:40pm was beyond rude over a milkshake. Asked if they had milkshakes and he said no, he already cleaned the machine and that they would not be available again until tomorrow to which I said was fine, however, when I pulled around to the window, he told me "a word of advice, if you come through in the late evening, our milkshakes aren't available". His tone was condescending and unprofessional to say the least. I asked to speak with a manager then he responded saying he was the manager. I told him he was rude and that was no way to speak to a paying customer to which, he proceeded to argue with me and said if I didn't want my food, he'd give me my money back. I told him I'd be contacting corporate and he responded with "go ahead, I don't care"
I asked for his name and he refused to give it to me. I work in customer service and would never even think to address a customer in that way.
New bourbon chicken meal is delicious. Fast service and fresh food.
I don't frequent this location often & for good reason. Last time, employees were smoking right outside by the drive thru speaker when they have a huge lot in the back they could go to. Today, I ordered a reuben.As you can see in the picture, it was pitifully made. I kindly said something, and after the 1st person said" mama there may be a problem with this sandwich, you handle it"(super unprofessional)...."mama" came over and immediately gave me the corporate answer instead of fixing the problem. It looked nothing like the picture and she knew it! Then we got to overhear the staff bickering. When you post signs all over about being nice because they are short staffed, it goes both ways. Contacting corporate and won't be giving this location my business.
I went to Waynesville Arby's this evening. My husband wanted to try the new Wagyu burger. Got it home and it's burned on the outside AND raw on the inside. I don't normally make a bad review, but this just made us not want to return to Arby's ever AGAIN!
A year ago this place was 5 stars now they can't get a order right didn't give me any sauce with my roast beef and changed their chicken to some nastyness
Stopped to get dinner on the way home. Placed an online order. My order was ready when promised, and I got exactly what I ordered.
The sandwiches were okay the curly fries are okay but the crinkle cut fries tasted like they were freezing Burn they were awful got three combos that costed more than $35 way too expensive for what you get and oh yes the soda fountain machine was out of order and being worked on and scattered all over the place and the guy at the counter gave us three cups to go get her own drinks I don't know we expect us to get something to drink from when knowing the soda founding machine is being worked on morons ????????
I hate to downgrade my previous 5 star review. I totally understand how hard it is to get decent help in this industry. Today I went by Arby's and waited for probably 20 minutes in the drive thru. I wasn't in a hurry so this didn't really bother me. The young man at the window was very friendly, but did make comments about how long he had been there. After leaving the drive thru I pulled over to check my order, which was accurate with no issues. Two male employees came outside and were cussing each other and screaming at one another. (7:10 PM on 8-18-24). The verbal lashing exchanged between the two was pretty intense. Just thought someone should know about this. If anything it was rather entertaining.. Dinner with a show.
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 10:00 AM - 10:00 PM |
|---|---|
| Monday | 10:00 AM - 10:00 PM |
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
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