Arby's Info
Amenities
Service options
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Came here Saturday evening at around 7:45 and Myeshia took our order. She giggled throughout my placing of said order and everything I seemed to say struck her as funny enough to laugh at for some reason. Then we pulled up and she was still giggling and smirking, which was kind of weird and annoying. We had ordered the loaded fries and the 9 piece nugget combo. She took it upon herself to put no sauce on our order/receipt, so we had to ask please can we have some sauce. Then we opened the bag to find that the loaded fries were in a box usually reserved for their sandwiches, not the customary bowl that they should come in. The food was no where near hot. So, I have come here on other days and the service and food was way better and I didn’t have anyone laughing at the customer or giving us lukewarm food. Just do better.
Just stopped to get lunch 11-6-2024 11:45.
As I was standing ordering in line the guy walked right in front of me and stepped on the edge of my foot. Never said excuse me. Got my food to go. Was I went to the drink station the same guy was busy pulling out about 6inch stack of napkins and literally hand fulls of salt and pepper dropping 1/3 of it on the floor. I watch in amazement. As he exited the restaurant with his Togo order he yell out a racial slur as he was leaving and the lady working the counter replied "I know that's right". The gyro meat was cold and the food was subpar. This place is a real piece of work.
The staff was super friendly!! The inside of the restaurant has been done very nicely with wood trim everywhere and it was also very nice and clean. The food was pretty good and enjoyable. A lady name Kenya took my order and was so professional and courteous and very helpful! If more fast food restaurants had workers like her they would definitely get more business. I will definitely be back to eat at this place.
There are never enough employees working. I waited 30 minutes in the drive thru only to not get my entire order. I ordered ahead. I don’t blame the staff, they were doing the best they could during lunch rush with a drive thru line wrapped halfway around the building. I don’t know who owns this location, but they need to do a better job of supporting their employees and ensuring they are staffed properly, especially during lunch rush.
Decided to try a cheesy bacon burger, (since they look so good on commercials and I'm weak lol). It truly was an excellent burger. This particular Arby's is right by work. Employees are very friendly and I've never been disappointed by their food. I also really like the Greek gyros.
We went through the drive thru and ordered regular roast beef sandwiches. When we got to the window, we were asked to pull ahead and wait. After waiting for a bit, we went in and were told they are working on it. The employee then turned around and said oh, I guess I have to get it. The sandwiches had been sitting there waiting to be bagged and brought out.
I went to Arby’s in the Kempsriver shopping area and felt the service, lamb gyros and shake was outstanding! Brayden and Ms. Rawls were extremely pleasant and accommodating. I’m glad I chose to go inside the restaurant for my takeout order as opposed to the drive thru. I used coupons and saved as well. The lamb gyros were priced $6 for 2 of them and my shake was $1. I couldn’t remember the name of the flavor but it’s something like jocamo and was described as coffee flavored. I left feeling as tho I had tasty bargains. The gyros has fresh tomato slices and lettuce. My favorite part is the sauce so I asked for extra. I look forward to doing the survey on the receipt in hopes of the 2 great employees that I had the pleasure of receiving service from, are recognized. I look forward to going back to try the new Wagyu burger or the Rueben sandwich. I was stationed in Okinawa while in the Marines and fell in love with Kobe beef…the new burgers are supposed to be made from beef treated the same as Kobe beef.
Saw the advertisement for the Wagyu Steakhouse burger. Never knew they were doing burgers at Arby's, so decided to try it. Apparently it's new. I haven't even seen a commercial for it yet. I guess they are keeping it on the down low, ha ha ha.
This burger was juicy, thick and surprisingly good. I didn't like the sauce, so next time I will get it without the sauce.
So IF Arby's keeps this buger, I will definitely order it. Hope it stays on the menu. If you haven't tried, it you got to.
You will not be disappointed.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 12:00 AM |
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