Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The staff was nice but slow to serve or acknowledge customers. They may have been understaffed. The food was lackluster. I haven't eaten at an Arby's in some time. This may (hopefully) be my last time. Arby's isn't what it used to.
I wish I had never stopped at this nasty place! No cars should of been my first que. As I tried to order the girl was rude and had to repeat my order twice. I ordered the regular beef & cheddar with curly fries and a coke. The first freaking thing on the menu! Had to pull forward and wait. Asked for her to include sauce and ketchup she looked at me like I had three heads. I waited and waited finally they come to the window hand me the bag. No thank you for waiting nothing! Turned walked inside before I could even get the bag open and of course no sauce, straw, napkins or ketchup. NEVER AGAIN! OH and the food sucked too!
So, I just want to go out by saying that the staff here was super friendly, even during the late night hours everyone was super kind. As I was ordering, I wasn't aware of a special no longer being on their menu but when told about it, the lady was kind enough to offer me the special. The atmosphere felt nice and and better than other Arby's. I will definitely coming back here in the near future!
I visited this location on Tuesday August 6 and asked for one chicken sandwich. The cashier replied “We got a 2 for 6 do you want that?” Well because it costs 5. And some change for one, of course I do!!
Fast forward to tonight August 10…. My husband tries to order the same thing and was told they don’t have it. How sway??? So he looked it up online and showed them. To which he was responded “we have to tell you we don’t have it but if you wouldn’t threatened to drive off, we would’ve given it to you” and proceeded to show him a card of what they had to say. And then said “ I don’t know why you’re upset if you were going to order 2 chicken sandwiches anyway” WHY ARE YALL LYING TO PEOPLE AND THEN TRYING TO JUSTIFY IT!?! Run me my coins back!!!!
Arby's on Summit Ave, Greensboro NC. The Manager Tim had his staff to prepare 20 chicken sliders for my snack day at work but when I unwrapped one chicken slider it had cheese on it. My co-worker can't eat cheese, so the Manager Tim had his staff to prepare 10 more chicken sliders without cheese, no charge. Excellent customer service. I will be back again to order chicken sliders for my parties. Thank you so much ???? ❤️ Manager Tim and Staff, ⭐⭐⭐⭐⭐????
I am so disgusted with this place. Haven’t been in a while my one year was hungry so decided to stop. Ordered a chicken slider and a small curly fry. Get the food and the wrapper is melted to the food. Fries are fresh which were a plus. Try to go inside doors are locked, so l back up to the window. Tried to wave someone down no one came, beeped my horn no one came. Finally after some time someone came don’t know if it was a manager or worker. I showed it to her flipped open dangling. I asked her would she eat this. She said we put it in the microwave. I kindly told her I have eaten at plenty of other Arby’s to know that it shouldn’t look like this. Then she goes to say so you want a refund. Ma’am that never came out my mouth. My child is hungry. I need you to remake it. Mind you they’re not busy at all. So she says pull up all to put chicken and cheese on a bun. Clearly they put them in the microwave too long. CUSTOMER SERVICE has went to S*** just as well as the QUALITY. YALL BE THE JUDGE OF THE PICTURE OF THE FOOD AND TELL. Yet she neve le answered the question when I asked would she eat it like that so why would my one year old son. If I could’ve give zero stars l would have.
Used to like this place and customer service….until yesterday! They apparently ran out of Hawaiian buns when I ordered the brown sugar bacon turkey sandwich. I was okay with it getting a different bun type, however management needs to order appropriately for something that’s a new item and expect customers to try it. But what got me most was when I made it to the window. She asked me what I ordered, there was only ONE other car in front of me that was driving off when I pulled up to the window. Like??? There wasn’t even a line. Then the young lady took my credit card from my hand, I handed it to her! She ran it and proceeds to ask if the drink on the counter was a Dr Pepper that I ordered with my order. And then the most inconsiderate thing happened. She hands me my drink, then my bag of food and says, “I put your card and receipt in the bag!” Like why in the world would you do that?!?! Now I have to go searching for my credit card before leaving the window to make sure it’s in there when I HANDED YOU MY CREDIT CARD!!! Hand it BACK to the customer! Oh yeah…apparently this store number isn’t in the database??? Why is that? When you get poor service, the food leaves a bad taste in your mouth. Management needs to train their employees better. Like….why would you put someone’s credit card in the bag with the food??? ????????♂️
I usually only stop in for 2 large fries and a large Sprite. My fries are ALWAYS hot and fresh. I love it! SO. . . Today, I decided to stop in for a Deluxe Crispy Chicken meal (large), no tomato, no pickle. Fries were fresh. Aight, bet! Got home, and my sandwich was . . . this. I'm not sure what this is, but it's not what I asked for, and definitely isn't worth the $9.17. I was able to get a refund, but I think I'll just stick with fries from now on. Gave the meal to my kids . . . They ate the fries. #WhenArbysHasTheMeatsButIsOutOfChicken
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 09:30 AM - 12:00 AM |
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| Monday | 09:30 AM - 12:00 AM |
| Tuesday | 09:30 AM - 12:00 AM |
| Wednesday | 09:30 AM - 12:00 AM |
| Thursday | 09:30 AM - 12:00 AM |
| Friday | 09:30 AM - 12:00 AM |
| Saturday | 09:30 AM - 12:00 AM |
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