Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The service at this restaurant was awesome and the food was good. I like their sandwiches, especially the turkey, bacon, ranch on wheat bread. It also makes me think I'm eating healthy but who can resist those curly fries?
Easy to see from street with good parking. Clean inside, tables and bathroom. Nice staff member took my order. Service was quick. Tasted like it should. Love the specials.
I've been having trouble with this location for a while now. Tonight, I gave it one more shot, and I deeply regret doing so.
(This is the drive-thru for context)
Tonight, I ordered a large turkey bacon ranch combo meal. I got all items large with no ice on the drink. The person taking the order relayed everything back to me perfectly. The person at the window, however, did not.
I was asked to confirm my drink and the size even though it should've been displayed on the order. I explained again that I ordered a large lemonade with no ice. I then paid and, after a moment, was given a medium lemonade filled to the brim with ice. I was then immediately told that they needed to make fresh fries for my order. At that point, I was already a bit upset but was too tired to really resolve the issue. I then got my order and drove forward to let more people get their orders. Looking in the bag, I did not find a large fry, I found another medium one. I paid for a large order but received the opposite. After multiple confirmations on everything and a double check on the drink. This is frankly unacceptable.
The food itself was okay enough. The bread on the sandwich was scorched. There was a small burnt flavor, but nothing too bad.
Compared to other issues I've had recently, this isn't too bad. I've just had repeat issue after issue, and I'm done dealing with it.
If you still want Arby's, then the one in Syracuse by Rush is still great. I don't think I'll be doing business with them in Layton anymore.
The food is always good no matter what Arby’s you go to. This one is so easy to get to tho! The staff is always so friendly! The bathrooms however were gross... but everything else was clean in the store! The sliders are pretty awesome!
I was pleasantly surprised. In the past I held a mild dislike for Arby's food. It was ok, but not great. Ever watch the Simpsons episode where the kids are lost in the woods and sitting around a campfire? One of the twin girls says, "I'm so hungry I could eat at Arby's" and all the kids gasp! Well, that is how I felt. A few days ago we went because we had a coupon, and the food was actually very good! I loved the mozzarella sticks.
The cashier was so kind! I definitely appreciated the welcoming manner. Service can weigh heavy on you sometimes and it was nice to see someone in good spirits.
UPDATE- 11/22/24 (7pm)
Still avoid this location. Came for the French dip. Didn't get the aju for it. Drive through was not busy. Staff was playing around (like usual) and had a ton of laughing in the order box and when I got to the window staff was still playing around and I assume that's why when I come in that I miss items with my order. Kid at the window told me before slamming window shut, "help me! My manager is trying to murder me!" Ending with laughter and a quick shut to the window. I am all for fun at work and having happy work environment. However when staff can't get orders right on a continuous basis there is a huge problem. I drove back (third time I've had to do this to retrieve missing items once I'm already home, by the way) and spoke to the "manager" on duty. (Guy with beard and tattoos.) Super dismissive and I definitely didn't feel heard. He said, "what do you want me to do??" So I asked for a refund, I got it. However when I was trying to explain that every time I've had this happen to me it's when the staff is playing around and my items get missed. He kinda shrugged it off and went back to work. You couldn't tell from a mile away this man didn't care at all. I think it's important to know why the customer is upset so you can improve. I didn't go in heated or yelling. I waited in line to talk to him and he didn't give the the time of day. I would highly recommend addition training on deescalating and customer service. I would also recommend retraining staff at this location in general.
AVOID THIS LOCATION AT ALL COSTS! Ordered a French dip tonight, and when we got home we found out we instead got a Greek Gyro. To top it off, we got the Aju for the French dip we didn't have BUT it was SO poorly packaged that it had spilled ALL over said gyro and turned it all soggy and the bag ripped and spilled all over my car seat. Didn't get a straw for my drink. Went all the way back to Arby's to get the right food. After asking about a refund for this dinner time nightmare, I was told that they absolutely couldn't do that without a manager. HOW are we effectively running this establishment without any management present? No supervision to make sure things are being done right! Was told we can keep the soggy Gyro tho. No freaking thanks. Avoid this place run by humans who are unsupervised and don't know what they're even doing. Not professional AAAAAATTTTT all. HORRIBLE!
The deep-fried turkey club is my favorite. Tried the Deep fried "Gobbler" but what a runny mess! Tastes good, but what a wet sandwich! And BRING BACK POTATO CAKES!!
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 01:00 AM |
| Saturday | 10:00 AM - 01:00 AM |
| Sunday | 10:00 AM - 12:00 AM |
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