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Arby's

+1 616-554-3827
4340 Broadmoor Ave SE, Kentwood, MI 49512 United States of America
Open Today: 10:00 AM - 11:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I thought I'd give Arby's on Broadmoor one more chance after my last order being incomplete and wrong. However they stayed consistent in their ability to do it wrong yet again!
Cheese I DID NOT order all over my Double Roast Beef! Not a single packet of Arby's sauce regardless the fact I ordered extra packets!
Chicken Strips did not come with a single dipping sauce.
This wasn't some custom crazy order just a bunch of lazy people who do not care and you think anyone would pick up the phone there... no!
Arby's is some of my favorite places and this just makes me want to spit FIRE!
Do better!
There is no doubt that when I come to this Arby’s something is wrong.
They told me they don’t have change for a 50, my order was about $20. You don’t have $30 in there? They forgot my fries in the drive through, went in to get them and they gave me so much attitude about it. Argued with me that they did put fries in the kids meal. I agreed; but showed her I ordered another small fry. She stared at the receipt for a while then finally said OK and got them for me. I hate it here.
Their fryers were down last time.
Arby’s…where’s the meat? Ordered a 2/$7 from the drive thru, didn’t check it until I got to work… chicken sandwich didn’t have any chicken and roast beef was cold (not even sure if it was cooked).
Checked receipt and it didn’t really print.
Drive thru workers were talking about going to work for Taco Bell. Unprofessional but didn’t think much of it until I realized the conversation was at the expense of cooking the roast beef and including the main ingredient for the sandwich.
Had issues with this location before yet after this I will never go back! Going to contact my card company to try and get my money back.
On Friday, November 29, we had a flight come through Grand Rapids and thought we would try to grab a quick bite to eat afterwards. Your sign says you close at midnight. We were there at 11:51. Nobody would answer the drive thru mic. There were two employees that sat inside the restaurant and stared at us through the window when we pulled up to look in.
If you want to close early, just close and leave. But don’t sit there and look at us when your hours are showing Open and we are hungry. ☹️
I ordered the Smokehouse Brisket burger and there was 2 small pieces of brisket and a single onion ring with enough sauce to soak the buns. Worst sandwich I've ever gotten from Arby's ever. Edit: took a bite of the sandwich and the brisket was solid, like they threw it on the grill and left it there for an hour until I ordered my burger.
No receipt. Asked about getting a receipt and was told the printer is broken. It's been broken for two weeks and it's not difficult to move a printer from the front counter to replace the broken one. Was met with disdain and an attitude about getting a receipt. This is a manager? On top of this, paid extra for a 2 cups of cheddar, only to get two containers with no more than 1/4 of the cup filled. Will not be going back.
I went to this Arby’s drive thru -ordered 2 classics & potato cakes-there were no other cars in the lot & one car in the drive thru in front of me which had pulled forward. After I paid the cashier asked me to pull forward. I noticed the car in front of me handed a kid who brought the food money . When I pulled up after that car left. I noticed a note taped to the rod iron by where I pulled to. The note said. Please tip the runner. Then the kid ( he was probably 12 came out with a piece of register tape & a sharpie asking me to sign it stating I would tip him for bringing my food. I told him I wouldn’t sign anything but I could give him a dollar. He went back in & got my food & brought it to me & said “that’s a dollar” I did give him a dollar. I asked him if he was employed by Arby’s & he said yes. If this is the practice thru Arby’s I won’t return-it actually made me wonder what other kind of shady stuff might be happening with the food. I’m sorry but this really seems as though the owner wouldn’t know this is happening. You should be aware. I wasn’t impressed.
Slow. Workers didn’t care.
Asked three cars to pull forward after paying. Every person had to get out of their car and walk in because it was taking too long. They weren’t even busy
When I walked in the employees were just laughing about it.

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 11:00 PM
Tuesday 10:00 AM - 11:00 PM
Wednesday 10:00 AM - 11:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 10:00 PM

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