Arby's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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All you can eat
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Coffee
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
Arby's has always been a place my family goes to for a quick bite. It will never be a five star for food, but it's "fast-food"! Staff have always been quick, service geat, and what It looks like when you get it home is palatable.
???? really good order was correct the person doing the drive-thru was nice Smokehouse Brisket was really good along with their Orange Shake????????
I'm super disappointed with the food that we ordered yesterday via drive thru. I have been wanting Arby's for so long and every time I've gone to this establishment I've been disappointed. The first time via drive thru we were told that there wasn't enough roast beef for a double or half pound combo, so we left. The next time I tried to go, it was closed before it was scheduled to. They say third time's a charm, but not in my case. When we pulled up, there was a sheet of paper that said they closed early due to management issues. That's when I should've ran but I didn't. We ordered a buffalo chicken combo and a half pound combo... The Buffalo chicken sandwich was drenched in sauce. The fries had to of been on standby for some time. They were hardened and lukewarm. The half pound was soak and wet! The box it came in fell apart, along with the bag that my food came in I ordered curly fries and received a mixture of curly and crinkle. I couldn't even eat the sandwich. It was a hot, soggy mess! To top my entire experience off, the lemonade needed to be changed over, so I pretty much paid for flavored water. I almost forgot. When we asked for a receipt, we were told that the receipt machine was broken. Super sad way to treat people, Arby's. You can do better than this! Please fix this!
Sat in the line though our FULL lunch break, not only for them to give us the ENTIRELY wrong order—but also charged us for the wrong order. The person ahead of us in line got tired of waiting and left. So they charged us for their $26 order, instead of $12. Just wanted the Waygu burger and fries. They gave us some basic hamburger and then charged us for 4 roast beef sandwiches. 0/10 do not recommend. :(
Every time I've come here in the last month, I've been turned away by either a locked door (during their normal operating hours with a giant sign saying "dinning room open") or by the person at the drive through stating their services are down. I've tried to go 4 times and it seems this place is so poorly managed that they can't even bother to put up signs that their lobby is closed, update Google that they actually aren't open, or have a system that works to order food. And if their system really is always down, why havent they fixed it after turning away so many people's business? I don't understand how they are making money being closed all the time, at very random intervals. It makes the owners of this location look very bad and it makes it hard to ever want to try to come here again.
I can't really say anything about the atmosphere, I went through the drive-through. The service was excellent, very polite and friendly. I was told there would be a delay in my order, which is fine, things happen. The chicken strips were outstanding, piping hot, but the fries were cold. This seems to be a continual symptom at this Arby's, cold fries. My sandwich was hot, but I can't give it a rating of over three stars when both fry orders were cold.
This place has steadily gone downhill since covid. Their "servers are down" several times a week, other times they close early because of staffing problems. Funny, because taco time and Wendy's have good crews and plenty of employees.
Went through the drive thru yesterday and it took more than 30 minutes!! It would be nice if they would start doing curbside pick up again or at least allow delivery drivers to come in and pick up the order. They need help, I feel the employees are doing the best they can,, but are understaffed. The owner of this franchise is completely neglecting what needs to be done to make it a better experience for customers
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