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Arby's

+1 248-380-5610
49800 Grand River Ave, Wixom, MI 48393 United States of America
Open Today: 10:00 AM - 11:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

I was very disappointed with my experience.
I was only customer in the dining room on a Friday night. I ordered the #1, Beef N' Cheddar meal. The employee was friendly and efficient. Had trouble with my name, but he seemed ok when I made a joke about my name. He asked me about any sauces, due to dispensers being out of order.
The order was ready before I could fully dispense my drink, so very fast. I was pleasantly surprised.
The food was hot and fresh, with no complaints on taste. The lobby was clean and organized, with no signs of trash or unclean tables.
The atmosphere was not bad until an employee had an issue with a few people just hanging out in the lobby. The music changed to rap/hip hop with inappropriate language and at a very loud volume. I could hear a manager not very happy and telling his employee that there was a paying customer in the lobby. The music did go back to a decent level.and switched to the original genre that was playing as I entered.
This was an uncomfortable experience and I can't recommend anyone to dine in. I do hope that manager can turn this around, as I don't want to see a business fail. Other businesses in the area were pretty busy. I would love for Arby's to enjoy being busy as well.
I understand that the store is going through remodeling, but there was 1 person in front of me in the drive through and nobody behind me. It was not busy, but yet they still couldn't be troubled to give me the sauces that I asked for. Really, who wants to eat a dry Arby's sandwich and dry cheese sticks. You need to do better. I will not be back. Sad, because this used to be a good Arby's
OMG I just left The GREATEST ARBYS! The girl in the drive thru was so sweet. My food came way faster than I thought and hot. I had all my sauces. She suggested the burger I got the Big Cheesy meal it was DELICIOUS!!!!
The service was phenomenal for being fast food. Idk if it was the owner or a manager running the front but they were absolutely amazing. I heard him let the person behind me know about their $7 meal promotion they were running. After I sat down instead of just going back on his computer doing whatever paperwork he was doing he checked on me make to make sure everything was good. Right now they are undergoing construction so the atmosphere is rough but just because of that it was still clean inside and not too hot or cold. The only really bad part of the experience was the fries were a little cold. They were cooked perfectly tho, they were still soft on the inside with a slight crust.
Stay away!! This is probably the worst customer service experience of my life. I pull up to the drive thru and ask for a minute to say my order as I had to ask my daughter what she wanted. Seconds later I let him know I was ready with my order. No response. I give it a minute and again say I was ready with my order. Still no response. Not sure if the intercom was working, I say hello. Still no response. All this took a few minutes. Not sure of what was happening, I pull up to the window. A grumpy fellow showed up, starting shouting at me, accusing me of shouting Hello at him. He then asked me to go elsewhere and that I was not welcome. When I asked for a manager, he kept shutting the door at me. I denied shouting at him. He then changed his story that I was shouting at the intercom even though I saw him outside, which I definitely didn't. When I asked what he was doing outside, he said that's none of my business. Then another guy showed up from the back. When I wanted to check if he's the manager, he didn't want to get involved as he was in the back stocking. He flipped me and used explicit language with my daughter in the back. I am never ever going to step into this Arby's ever again. No wonder I don't see any customers at the restaurant. And looking at the past reviews this isn't the first time customers have experienced this rude behavior. The owner definitely knows about this and has zero interest in taking care of customers.
I recently visited Arby’s, and I had a fantastic experience! The staff member Allen made sure my food was fresh and gave great customer service. I'd highly recommend this location.
I have been there 3 x and every time I ask for Arby's sauce and get one packet for 4 sandwiches I throw 3 out every time I will not eat them without Arby's sauce. I even asked for extra I didn't get it. The guy that works the window is costing them big money. I will never go there a again. In less I get abut 9 rostbeffs and a really big bag of Arby's sauce and bronco sauce.
Stopped by about a week ago in drive thru, spoke to a man named Caleb. He was so sweet, kind. He got my order right and was very quick with it!!

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 11:00 PM
Tuesday 10:00 AM - 11:00 PM
Wednesday 10:00 AM - 11:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 11:00 PM

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