Arby's Info
Amenities
Service options
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Curbside pickup
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Usually love Arby’s, but I had some of the WORST, Most hard and disgusting mozzarella sticks I’ve ever tasted in my life about 5 minutes ago. Almost broke a tooth on the first one, and threw them out. I’d rather wait 30 mins for fresh food, than to be given food that’s been sitting for god knows how long. They were fully staffed, and no cars were there, so there shouldn’t be an excuse as to why the quality was that poor. Usually love Arby’s, but not this location I guess.
I gave them a coupon and I got charged full price. I even asked about the price and was told the coupon gives me half off. I guess shakes are $8 at the store instead of $3.69 like in the Arby’s app. I asked them for bronco berry sauce and got bbq sauce. I asked for ketchup, no ketchup. I got cold fries for my son that had burnt curly fries in it when I ordered crinkle. Shut this place down and build something where people actually care about their jobs. Maybe there’s no manager. Either way, I won’t be back.
DO NOT EAT HERE! They got our order completely wrong. My husband couldn’t even eat his sandwich because they put it together so sloppy and put so much cheese on the sandwich the bun was soggy & mush. Never will I eat Arbys ever again because this place did it for me.
I went to this location and really enjoyed it! The staff was so nice and the restaurant was really clean. Highly recommend this location and the food was ????????
I haven’t tried Arby’s before and this is going to be probably the last time. The service was ‘OK’ but there’s nothing special with these burgers, they’re plain as well as their fries. Prices aren’t bad though.
Came to pick up a DoorDash & the lady over the intercom was extremely rude & unprofessional. I understand that restaurants are short staffed because I work at one but I have never took out my anger on a costumer. She totally cut me off & and acted like I was not important MINE YOU the drive thru was completely backed up at the order screen there was no one at eaither window. I did not come off rude or anything but she just started snapping on me as if I did something wrong. Waited on my DoorDash for over 20 minutes ! Very poor service and I WOULD not recommend this restaurant! The lady’s name is yessica the assistant manager!
I went to Arby's at 4975 Shelbyville rd in Louisville, KY and I found a fried bug in my fries. I posted the picture below. You can see the legs of the insect sticking out. I called this Arby's location and a lady picked up. I told her what happened but she was rude and hung up on me. I called the Arbys customer service number 2 times. Each time I waited on hold for awhile but the line automatically hangs up on you after awhile so you never get to speak to a rep. I would have taken the food back to get a refund but I was already at home which was a distance away and I didn't have the time to go back. All I wanted was a refund. I will be writing a letter to the health state department about this. Won't be eating at Arby's anymore.
So happy the Orange Creme shake is back in season. The Buffalo Marketplace Wrap is messy but well worth it. Better have some xtra napkins or wipes, oh yeah & ranch. My other half got the French Dip and didn’t enjoy it at all. The fries were hot & delicious!
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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