Arby's Info
Amenities
Service options
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Drive-through
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Beer
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
UPDATE:
Completely Disappointed. I love how they intentionally disconnect the phone so you can't call and tell them what problem or issue you had with your order....
Original Review: (five stars....)
????????Just what I needed..... a milkshake...!! I was being a grumpy little whiner all day... ????????.... And this cheered me up a bit. It was rather tasty too, along with cheese sticks. Yummy.????????
So I worked at this Arby's for a long time. Past tense. But I am a big fan of it. It is clean, the dining room is attractive with all the windows. The food over all is good. I gave it a low score because they do not slice their meat to the right thickness. It is supposed to be thin enough that you can read the paper through it. When it is, they are super fluffy and might make up for the small portions (that are dictated by corporate). I also think the frying could be better. Summing up, if you are willing to spend the extra money for Arby's, this is a good one. My complaints are purely nitpicking and apply to every Arby's I have been to for years. The fries are good, they have Mellow Yellow.
Waiting 7 minutes for chicken wasn't bad because that chicken was fresh and so good! Shout out to Greyson for giving excellent customer service!
Aug. 29, 2024, 9:30 pm on a Thursday at drive thru on S. Bittersweet in Mishawaka, IN. I ordered a French Dip and small curly fries. Drove around to find 2 cars waiting and pulled over in lot. Paid for my order. After several minutes, Zach came to the window and asked if I wanted the au jus with my sandwich. I said "Of course, that's why it's called a French dip." Zach said they had to make the au jus and it would take awhile so I should pull into the lot to wait. After 10 minutes, my sandwich with the au jus was delivered to my car but the curly fries were missing. Zach asked "Do you still want those?" My reply was "I paid for them so I want them!" Took several more minutes before he returned with my fries...what a disaster!!! Zach seemed like he wanted to be anywhere doing anything but working at Arby's!
I’ve been going to Arby’s for 50 years and I had the worst experience I’ve ever had in my life on June 7, 2024 at approximately 4:15 PM.
I went to redeem my 5 for $5 on my app at the bittersweet location and Mr. Antonio the store manager ended up kicking me out of the store. He said he couldn’t do my deal that I got on my app. He didn’t have a button to push.
I’m a senior citizen and a United States Army veteran and I got kicked out of the store personally by him. He said he did not have a button to push to give me the 5 for $5 how is this my fault? I said, how could it possibly be my fault you don’t have a button to push? He said well I’ll accommodate you and give you three for five dollars. I said no it says here I’m supposed to get five sandwiches for $5 and I’ve done everything on the app you asked me to do.
He refused and asked me to leave the store.
I have filed a formal complaint with customer service. I was on the phone with them for 15 minutes and they guarantee me they would turn in to his general manager. This store manager was young and arrogant. It really put a bad taste in my mouth mouth for Arby’s. I’m not stopping until I get some satisfaction and justice.
The cashier that took our order could use some customer service training. My husband tried to add on a shake to our order and she didn't give him a chance. We were then pulled into a space (there was already a car parked in front of us). Three other cars got bags of food and pulled out before ours and the other cars food came out, around 20 minutes after being parked. We haven't been to this location in years and this visit reminded us why. The fries and jalapenos were cold and tastes like they had been refried. None of our sauces were in the bag. Very unfortunate and sad visit.
Cold fires and when u try to call the store to tell them no one is available is what is says, no way to leave message very frustrating I work for my money except food to be good .
I found someones long brown or blonde hair in my food who ever is making the food needs to wear a hair net
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 12:00 AM |
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