Arby's Info
Amenities
Service options
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Drive-through
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
There are 3240 Arby's locations as of April 2024. After eating the newest Arby's burger offering, I've never felt more compelled to write about the Arby corporation franchise [burger] offering, not about this particular location.
** 1-star for Arby's burger and corporate decision to veer away from Arby's absolutely delicious * well-known freshly roasted, freshly slided roast beef sandwiches.
** 5-star for the staff and service.
Order the burger at ~11:30am. The burger was dry and harder to chew than cardboard. Pairing the burger with additional Arby horseradish mayo sauce, delicious kosher pickles from Trader Joes, and organic ketchup from Trader Joes didn't help it make taste better and at $7.99 per burger, this felt and tasted like nothing less than corporate greed. In comparison, McDonald's fresh beef patty quarter pounder with cheese is $6.19 and is about 100 feet away from this location. Ugh, I wish there was some return policy like Trader Joe's or Costco. For now, I'd only drop by to get the horseradish sauce with a side of curly fries.
I usually order at the drive-thru, but today I decided to go inside. The restaurant was clean, free from chaos (no employees shouting to each other about orders or beeping machines/timers going off in the kitchen). I was promptly greeted and placed my to-go order with a friendly gentleman. My food was fresh, hot and the order was correct. I will definitely be dining in next time! Thanks for making my visit inside a pleasant one Arby's! :)
Ordered two of the sane meals. Fries came out hot but not the sandwiches. They told us to pull forward and wait for our order. Came back inside with the receipt notifying them that our sandwiches were cold and they seemed to not understand the problem. Waited for hot sandwiches and received them. One of the orders I asked for curly fries and the bottom were crumbs, a few curly fries were tossed in there and finally the top had more crumbs???? The biggest thing was that they weren’t busy at all and their service was at this level…
Arby's located at the Chantilly Shopping Center is hidden away from the shopping center patrons towards the rear of this location, which I think is a shame. The menu and the food options are really classics. I really enjoy the Gyro meal, which is the closest to original and authenticity. Greek food is often a hard to find delicacy in Virginia, but knowing that Arby's offers such an option is what drives to get their version of the meal. In addition, the flavor is so good its hard for me to avoid purchasing it when I see an Arby's. The people are very friendly and offer additional insights as to what condiments will enhance my choice, which is good from a customer service perspective. Definitely, a fast-food business with mainstay in this location. But that's not to say their roost beef and burgers aren't good either, no fat from it. Their menu fits to whatever appetite you may have at the moment, but you'll definitely develop a favorite of you patronize the business. I would definitely recommend Arby's over other fast food chains and ask that you visit the Chantilly location - they might be hidden away, but the food and service week bring you back again and again.
Food ok but staff not so good. They got initial order wrong even though it was online order. Also they not do much other than throw your order to you without saying have a good day or anything at all.
This is a good location. The decor is a little outdated, but the food and service are always good. Just tried the new BBQ Bourbon Brisket sandwich and it's amazing!
Excellent food and service. I went there for my birthday. The kitchen looks very hygienic and the staff is polite. I love Arby's!!
The food has been good every time I've been here. The only downfall is the sign in the drive thru always say the shakes are temporarily unavailable.
I came back to say, thank you for the $2 app mint shake with the Andes candies on top today. It was the best! Fantastic! Still a loyal customer to this location! Yay Arby's! ???? ???? Grasshopper ???? milkshake is what I call it .. Yum !
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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