Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The only reason I'm not giving one star is there is one manager that actually does his job, an older guy who we usually see. Then there is Selena who is newer and didn't even properly refund the worst chicken sandwich I've ever received. We never received the money back to the account. She refused to refund our hard, crunchy end pieces that were supposed to be actual curly fries, because we had only brought the sandwich with us. We were treated as though we were lying and even given little reaction from the guy that made the sandwich or the manager once we presented it. I'm including the photos so you can see for yourself. It's supposed to be a buffalo chicken sandwich. But it's beyond drenched in cheese sauce for some reason (I ordered a slice of cheese on it) and the chicken patty is beyond dry and leathery. It obviously sat in a warming drawer way too long.
Food is fresh quick and delicious
Drive through is open. The Lobby is open. But they pad locked the bathrooms. I asked them to open it. They said they couldn’t. Plus they blocked off all seating and shut down the fountain drink station. No condiments set out. They might as well locked the door. Put sign up for drive through only. There is no reason to go in. Service inside seemed slower as well. It looked like they take care of the drive through faster. I’m assuming they don’t want to spend extra money cleaning.
Stopped here for lunch while on a road trip and wished we hadn’t. Food was awful. Chicken nuggets were dried out and old. Fries were cold and tasted like old grease. Roast beef sandwich had a sour taste to it. Fountain drink drain pan was full and almost overflowing. Shift manager seemed stressed and was very abrupt, so we did not say anything at the time. Waste of time and money at a fast food place we frequent.
Not only did they give me a small beef sandwich instead of the double beef and cheddar that I ordered. They gave me a med fry in a large box.
The service gets worse every trip I make to this location. This is exactly why Arby's are getting scarce.
This was my first visit to an Arby's in decades. A friend of mine was craving their sandwiches so I offered to pick it up for her. I decided to order as well and set up an account on the app. The app kept kicking me out of my order. I had to use the website instead. As I waited for my order, I noticed that it was over 3 minutes from the time it said it would be ready. I didn't hear anything happening in the kitchen and finally, an employee came up to see if I'd been helped. I said I had an online order I was waiting for. She checked and the order was all ready but left under the heat lamps unattended. The cook came out, held out his arms and said, "Sorry. That was my fault." I might have forgiven that if the food wasn't tough to chew and missing the cheese. I ordered the chicken sliders. I agree with other customers that the portion was small for the price. I guess I should be grateful for the offer of 50% off my first order. My first impression of this location was very disappointing. Don't think I'll return.
Been a long time since I’ve had Arbys. It was good for fast food. The sandwich was filling and the curly fries were on point. Great job! I will be back.
Messed up twice in one week.
I went earlier this week, ordered 4 of the classic beef n' cheddars and they forgot half my order, I tried calling to get it fixed but no one answered the phone. I thought oh well, brushed it off and tried again.
This time I got all four sandwiches but they left the cheddar off of all four beef n' cheddars and burned the burns ???? it's not even like I ordered a bunch of other stuff, I literally just ordered sandwiches and that was still too much to handle. Tired of wasting money so I'll wait a few weeks til the staff turns over again and maybe the next crew will be more capable.
***EDIT - after placing this review Arby's did reach out to me and send me two free meal vouchers. It doesn't fully compensate for the money I lost but it was a a good step in the right direction.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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