Arby's Info
Amenities
Service options
-
Curbside pickup
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Beer
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
Checks
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I had great service at this Arby’s, but that doesn’t matter when the quality is this disgusting. I got home to find tens of gnats in my drink—after I already drank the whole thing! Absolutely revolting. If this is what ends up in the drinks, I don’t even want to think about what the kitchen looks like. Do better.
My partner and I love Arby's! Whenever we return to Tennessee, lunch on the way home at Arby's is a real treat. This Arby's location is approximately a third of the way home and is a perfect, convenient location to stop and have refreshment. We been have visiting this Emory Road location for several years. The restaurant is immaculate and the food is delicious. This location consistently serves fresh, hot, delicious food very efficiently. It is also one of cleanest restaurants on the planet! Generally, the customer service is excellent. However, our last visit in April found everything perfect, except for the service received. Upon placing our order we encountered Tammy, who took our orders and payment. Sadly, Tammy is totally devoid of personality; she didn't respond to "please " or "thank you " nor will you receive either in return. My partner and I both ordered our favorite sandwich, the Beef & Cheddar with curly fries. As usual, our sandwiches and fries were delicious! Really "hit-the-spot!" We both enjoyed a strawberry lemonade which is exquisite! Very refreshing and delicious. The dining room is super clean and offers a very pleasant atmosphere. Since we have long drive home, both of us enjoy having a refill of beverages for the road. Unfortunately, Tammy seemed shocked and dismayed we would be so audacious as to ask for lemonade refills (shame on us!). We were promptly and sternly told "no". Absolutely, no refills on the lemonade (no need to ask!) This Arby's location always, in my opinion, deserves 5 stars. Accordingly, I always review and give a 5 star rating. Unfortunately, I can't give an excellent rating on service during this last, recent visit. Hopefully, the superb customer service that is normally present here will be restored soon! Otherwise, this is an excellent, efficient, convenient Arby's location!!
I called to find out what time they closed and the guy said I had 15mins to get there and because I live right down the road I told him I would be there in three minutes and he hung up on me. I ordered a beef and cheddar and a fry. I don't know what this was on my sandwich but it wasn't beef or cheddar. I believe it was done on purpose. When I gave the girl at the window My card to pay she didn't give it back so I had to call inside and speak to the same manager who hung up on me before and tell him I needed my debit card back. As you can see My fry had about 3 or 4 in the box. So I went to bed hungry that night. I tried to contact the customer complaints and they have not responded to my emails. I wouldn't suggest anybody go to this location. It's terrible.
I had to wait 5 minutes for cold food. They asked me to pull up out of the front of the drive-thru and wait. I ordered curly fries and mozzarella sticks. I thought wow one of them will be really hot. Nope, both were old and cold.
If all of the Arby's could pull it together and match this location it could expand customer base. Impeccably clean, fast and curtious service.
I had sworn off of Arby's years ago but I will be visiting here again when in the Powell area.
Food is typical Arby’s (which is pretty good for fast food) . They run very slow drive through times and they ask you to pull forward when no one is behind you so they can report quicker drive through times than what they actually are running
If you havent been to this Arbys in awhile, give it a try. They have a great menu and good service. The store is always clean when we go in. The employees actually seem as they care a rarity these days! For a fast food place, I think its hard to beat.
Since we had a long wait, they gave us fries. Excellent customer service.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 09:30 AM - 12:00 AM |
|---|---|
| Tuesday | 09:30 AM - 12:00 AM |
| Wednesday | 09:30 AM - 12:00 AM |
| Thursday | 09:30 AM - 12:00 AM |
| Friday | 09:30 AM - 12:00 AM |
| Saturday | 09:30 AM - 12:00 AM |
| Sunday | 09:30 AM - 12:00 AM |
How to go there