Arby's Info
Amenities
Service options
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
Pets
-
Dogs allowed outside
Best WLM Reviews
We ordered from DoorDash for context. This was the location listed on the receipt.
Our bag had “At 9 is crazy” on it, (This location doesn’t close until 10 though, and our food was picked up and dropped off before 9:30pm… so??) While I find that insanely rude, what really bothered me was that our entire order was incorrect. Sprites instead of coke, one crinkle cut fry instead of two curly fries, no sauce and the sandwiches looked like they'd been run over.
Like I’ve worked retail for yearrrssss, and even if I was annoyed with someone for coming in or ordering late, I’d never write it on their bag?? And an hour before close is not late enough to be justified in being rude and giving incorrect items.
As stated before in a previous review, the "BIG" game burger was much much smaller than advertised. And was pretty bare as far as toppings they left off the pickles. Comparison below. Still a decent burger. This place is much more catered to drive thru customers as when we walked in, we waited a solid 8-10 minutes before being visually acknowledged, then another few minutes for anyone to walk up and take our order. Employees seemed as if they didn't want to be there at all and lacked any care that we had been waiting in an empty restaurant for someone to take our order. This place has been remodeled and looks great on the inside although I'm fairly sure that it is illegal to have a restaurant lobby open with "No Public Restrooms" although this could mean customers only but they should be more specific if that is the case. Something is off with the fries as well. I noticed that the curly fries were almost devoid of any seasoning whatsoever. Arby's has definitely taken a turn for the worse here as of late and it's sad to see.
Update:
Corporate stepped up in regards to my review 4 weeks ago. I was sent two coupons for any sandwich, no purchase necessary. Tonight 10/30/2023, at 8:40pm, I decided to give the location at 1250 Crain Hwy S, Glen Burnie, MD 21061, another chance. They failed abysmally. When I mentioned the coupons at the drive-through speaker, the young man seemed confused and asked me to pull up to the window to verify. When I presented him with the coupons, he asked the manager(?) present they discussed it for two minutes or so and told ne they had never seen anything like that before and did not know how to process it. I pointed out that it states on the back valid at all Arby's locations. After that, I was told they had already cleaned the slicer for the evening and only had enough roast beef left for one sandwich. This was 8:40 pm, and they do not close until 10 pm. To me, this felt like they did not feel like trying to process the coupons and had probably hoped of leaving the restaurant early. I decided to hold my tongue and left. I did reach out to corporate again and will be receiving a follow-up call in the next few days. I will not be coming back to this location. There is another Arby's a little further away on Ritchie Hwy. I suggest everyone do the same. This location is just not worth the hassle and disappointment. Please note that I do not hold the franchise accountable, just this restaurant.
09/2023
Stingy with cheese sauce on the beef and cheddar.
The fry container was only half full.
Granted, this is a restaurant in a gas station, so I guess you can only expect so much.
It's much cheaper to use the app. It was almost $4 more without paying by app.
Big game burger was a lot smaller than made to appear, which, yes, I understand images are enlarged, but the size was underwhelming. Was still tasty.
It's a little hole in the wall but the dining room is clean and service is polite and quick.
Everytime I come here it always something. Either items out of stock or a sudden change in the menu to they say we can no longer order something that we order a couple days prior. This time I came and gave the guy my money which was a $100. He took it, put it up to the light then said HE would not take it. I said why, he said HE doesn't take them because HE doesn't trust them. If they didn't have change or he wouldn't have took it at all I would have understood. Then we get home and we are missing curly fries. Also want to add that I have never had an issue with the Ritchie Highway location. This one is closer to me but if want Arbys I will go to the Ritchie Highway location. This place is horrible and employees have no idea what they are doing.
friendly service, I used drive thru. Food was great, fresh, tasty and healthy
So I have been to this Arby's several times and every time I do their is food on the floor in the dining hall. The place is usually empty when we go in so I am not sure why the dining hall isn't being checked and swept. Even when a district manager was there there was food in the floor. To his credit he did actually come out and sweep the dining hall once he noticed it.
The staff is usually these teenage kids. While you are eating you can hear them in the kitchen and can overheard some pretty colorful things.
Their food is a hit or miss kind of. Their foods have changed, example my fiance gets beef and cheese. They use to come with a good bit of cheese sauce now it seems like a table spoon of sauces. The meat used for that sandwich I am not sure is actually meat. Their fries are somewhat inconsistent with how done they are one batch you get may be over cooked the next may be undercooked. Their sauce dispensers every time I go at least one of them is empty another thing not being checked frequently.
They removed several items from their menu in an effort to condense it down and as such eliminated a few hidden menu items sadly. From a business standpoint I can't blame them on this I am simply informing in this review.
The store is really clean! Even behind the counter looks good. My food is always fresh, and yes... I'm one of the reasons Arby's is still in business ????
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
How to go there