Arby's Info
Amenities
Service options
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I ordered a French dip sandwich. There was nobody in the drive-through line, but me nobody in the parking lot not a single car. The girl the cashiers window was very nice. I got home three minutes away after working a 10 hour shift out in this freezing cold weather and the sandwich was cold. The cheese wasn't melted. The bun was stale. There was no sauce or napkins in the bag, so I got no apologies. I got attitude from both people I talked to Stephanie was the name of the manager that got on the phone nothing but attitude I've worked in the food industry and that is not how you deal with crappy food and crappy service.
Went through the drive-thru. I ordered classic roast beef and medium coke. Two different guys asked me about sauces and seemed really disappointed that I didn't want any. Didn't check until I got home, my bad. I had a roast beef with Swiss cheese, lettuce and tomato on a burned bun. It obviously was someone else's order. The coke tasted funny, I think it was diet. It was a really strange experience and I have been pretty pleased with stopping here several times in the past few months.
Well, came to the location around 8:24pm ordered a #13 asked for large everything. Also asked for jalapeño bites. Gentleman at drive thru never read the order back at all to confirm. I get to the window I have my drink gyro and jalapeño bites. I asked him doesn’t the #13 come with fries he stated he thought I wanted to replace them. I asked him how come everytime you take my order you never pay attention. I went inside proceeding to get fries and even pay for them. I also asked the shift supervisor if the #13 came with fries in which he should have heard the whole order if he wore a headset. I told the supervisor in front and the worker that he does not pay attention and yea I did curse. Stated that I disrespected his worker by telling him the truth he doesn’t pay attention rather than apologize . Shift supervisor proceeds to yell. I asked for my money back and the district managers telephone number in which they stated was Tiffany hopefully I get a response . But I know that if I constantly screwed up at my I wouldn’t have one. I guess there’s no such thing as having pride in the job that you do.
Drive thru is terrible. 13 dollars for a meal that was barely edible. Cold fries, dry roast beef. You can tell the people who work there are miserable. Never again. Awful, terrible. Doesn't get any worse. Not sure how they stay in business.
Just shut this Arby’s down. Give it up. Food has never been remotely worth it. Soggy sandwiches, old chicken, and brisket so dry it’s basically beef jerky. Last time I went for a simple drink I was called “boss man” and cursed at by a guy who couldn’t count four dollar bills. Just drive to the beaver valley mall one. Or grow a pair and get something in the Mexican restaurant across the street.
The changes in staff an management have restored my faith this store is my favorite location! Best crew, best food! Aria and Tiffany are so pleasant and just friendly! Always the best service!
Filed a complaint, about a week ago. About my experience through drive through still haven’t spoken with TIFFANY that’s supposedly their district manager nor have I heard anything from corporate. This establishment is horrible from the top on down
Order chicken blt meal, and hubby ordered 2 for $6 sandwiches, payed ,asked to pull around order would be a min (15 min to be exact) say thanks and off we go, reach in for a fry cold, and said ehh we don't really eat frys so not a huge deal, get home and imagine no chicken on a chicken blt...called and Mgr was very rude, accused me of being aggressive, I wasn't to upset until then, I mean I paid almost 12 bucks for a meal with cold fry and no chicken on a chicken blt, wouldn't even have minded if it would've been bacon that was missing but the chicken.Afterr Mgr was so rude decided to call customer service, mind you this incident happened in March 2024, customer service apologizes and is sending 2 sandwich coupons, here we are end mid July 2024, no coupons and 2 more calls to customer service, NO COUPONS. If store level is rude , customer service can't send a coupon in the mail in 4 MONTHS, wonder what corporate is like, lol, Arby's WAS a favorite go to, but no more. The store in question is located in New Brighton Pennsylvania. I just feel like Arbys is saying who cares about what happened, we do not need your patronage! Message was recieved loud and clear. We are no longer Arbys fans! Still no coupons...
Quick Facts About Arby's
Today
Opening Hours
| Sunday | 10:00 AM - 11:00 PM |
|---|---|
| Monday | 10:00 AM - 11:00 PM |
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
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