Arby's Info
Amenities
Service options
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Beer
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Coffee
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Didn't sit well on my stomach at all. Ordered 3 of the new chicken sandwiches with honey mustard even though originally I thought it was maroon there. I didn't like it at all and my cheese wasn't melted on either of my 3 sandwiches. Honey mustard was placed on there so sloppy and my bread was stale
You know the quiet dread you get when trying out an Arby's you've never been to before? Because this chain either has delicious sandwiches or inedible garbage depending on how they serve the roast beef? Sadly, this location was the later.
The employee at the drive thru was good, the service was fast, and the roast beef was literally inedible. It was dark and rubbery, imagine finely sliced... tire. I was quite hungry but just couldn't eat it. It went in the trash.
Giving food 2 stars instead of 1 because at least the bun was.. bread. And the Mac n Cheese bites were genuinely great!
The thing that really bothers me about this practice you find in some Arby's is, you *know* the employee looked at that dark gray rubber they were creating your sandwich with and just, didn't care that they were feeding you something truly disgusting. Cheers.
Just went through at 11:30(they close at 12) and they refused to take my order in the drive thru. Waited about 5 minutes for them to say anything. Can’t take an order if you refuse to greet them in the first place I guess. I definitely suggest finding out why they’re being so lazy but whatever. It’s not my business. All I have to say is do better.
Fries were old as I don't know what and my beef n cheddar sandwich looked old and was lukewarm when I got it...I will never go back to this Arby's again. Not to mention they don't even greet you just rake ya order.
I placed my online order at 7:00 pm. I get up there and the lobby is closed so I have to go through the drive thru. I didn’t get to the window to get my food til 7:40. Before I got the food I told her I was waiting a long time, is the food still fresh or hot.. she said “that depends on your liking” I said “huh?” She said “THAT DEPENDS ON YOUR LIKING” I’m like ok lemme get the food. I open it and feel it and it’s hard and cold asffff so I told her and she said ”well get a refund” and slams the window in my face. I stayed there cause ain’t no way???? she came back and said I’m holding the line up so I said “are you gonna make my food fresh?” She said I’d have to go back in that line and wait alllll over again” I’m like but I already paid and you have my order.. so she said “you only have two options, take this food or refund” I said okay no problem I’ll just get a refund she said “DO IT THROUGH THE APP BYE” and slammed it again. Mind you I didn’t cuss at her or disrespect her. All I said was I’m not paying $30 for cold food that I just waited 40 mins for lmao. I have it recorded as well. And no They didn’t give me the food or money back.
Terrible Experience. 1st: The Manager Heather (if that's even her name because she wouldn't give me her last name) was very rude & unprofessional when she took my order (I ordered a salad with Crispy Chicken). I asked for both Ranch & Honey Mustard Dressing (I hadn't been to Arby's in years so I wasn't sure of how the salad dressings would taste because I hadn't had them before) and I asked for an extra one each (I offered to pay for it because I assumed asking for 4 salad dressings was not standard) she refused stating some company policy...blah blah blah. I was confused but agreed to the "company policy" with no issue. 2nd: (Drive Thru Cashier was nice-a young Man) as I waited he told me "salads are prepared fresh". No problem as I waited patiently. I received my food but didn't check the bag because duh, I only ordered a salad and a drink. I noticed the bag felt really light but nonetheless I just thought it was the weight of a salad. I drive to my office (I was on a lunch break). As I took the salad out I noticed the container was VERY GREASY & WET & 1/2 full (I'm thinking "this is odd") As I open the container I couldn't believe what I was seeing...THEY HAD GIVEN ME A SALAD THAT HAD BEEN HALF EATEN BY SOMEONE!!!!!! How do I know...I have pictures and it was bitten off chicken and dressing on the salad!!! I was immediately INFURIATED AND DISGUSTED especially in the middle of a PANDEMIC!!!! I was so UPSET I left my office immediately & drove back to the Arby's and demanded (thru the drive thru since the dining room was closed) to speak to the manager. Manager HEATHER "No Last Name" tells me and I quote "the salad has not been eaten". I look at her like she's crazy (You'll see once I post the pictures I took). Side Note: I returned EVERYTHING the way it was given to me (1 salad, 2 unopened salad dressings, 1 drink with the unopened straw...I hadn't even touched the drink either). She continued to deny the salad had been eaten but admitted SHE (see #1...the one who took my order) placed it in tbe bag. Her apology was "my bad" after I questioned her on how she could have placed that salad in a bag as nasty & greasy as it was. She then says I can have my money or a new salad cause she has to get back to work. I then asked for the General Managers name and phone number. Heather tells me it's "LaTonya" restating they don't give last names but she'll give me the number. As she leaves me standing outside in tbe cold (remember dining room closed) as she retrieves the refund and phone number written on tbe back of a receipt with no other acknowledgement. I called the corporate number and you guessed it ...STILL NO CALL BACK!!! I will NEVER eat at this location again. I would not recommend anyone eat here. The WORST!!!!
I asked the cashier for a buffalo chicken wrapped in lettuce and their reply was I'll give you a side of lettuce. I then told him, they always wrapped them for me, his reply was who is them. I then replied Arby's.
He had a nasty attitude and deposition was terrible
If you not going inside don’t bother ordering
My turkey bacon sandwich had 1 piece of bacon
Also my food was cold because they decided to have my order packed while the cheese sticks was in the fryer ????.
And what topped it off is they didn’t even put a straw in the bag ???? I’m 35 why would I wanna put my lips on the rim to drink a shake
It’s never that serious to not double triple check before handing the food out
Quick Facts About Arby's
Today
Opening Hours
| Monday | 10:00 AM - 12:00 AM |
|---|---|
| Tuesday | 10:00 AM - 12:00 AM |
| Wednesday | 10:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 12:00 AM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
| Sunday | 10:00 AM - 12:00 AM |
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