Arby's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Trying something new stop by this spot in the drive through and yes the customer service was great asked a question about a item on the menu and got a a straight forward answer the food was hot and fries seasoned just right tried the gyro and it was delicious
I hate to be that person, but I came through the drive-thru and got the greek gyro, and I swear the meat was burnt. It was chewy, dry, and even crunchy at parts, nothing like any greek gyro I've had from arby's before, though usually I go to the one in Cottleville. Staff were nice, I have no idea what went wrong. I don't think I'll bother coming to this location again.
I stopped by here on 9/29/2024 and made a quick run through the drive thru. The girl who took my order was very sweet and professional. I get to the window, she takes my card and tells me my order will be up in just a minute. About 30 seconds later, the window slams open and it was the manager. I’m thinking she was going to tell me they were out of something etc, however, that was not the case. She didn’t say 2 words to me, she instead left the window open and completely BERATED the little girl at the register. I ordered Swiss on my sandwiches and I guess because it was a promo deal, the girl at the register didn’t charge me for the Swiss and she did not do it intentionally. The manager was yelling at her and talking to her TERRIBLY for about 2 minutes, IN FRONT OF ME. She finally turns to me and says, “she didn’t charge you for the cheese so are you okay with your sandwiches not having cheese or you wanna pay for the cheese”. I politely told her that I would like the cheese and that I have absolutely no problem paying the extra cost (it came out to $3.25). I gave the manager my card, while still watching this little girl behind her, who looked like she was going to cry. I got the managers name (Benisha) and here I am. I work in customer service and I would NEVER speak to ANY of my employees the way that this manager spoke to this young girl, ESPECIALLY in front of customers and other staff. This manager has no place in customer service and she definitely should not be managing people. To the little girl behind the counter………you did a great job and I would be happy to hire you.
I used the drive thru at this Arby's the intercom was very low in volume the employee had to ask several times the same question as he could not hear me either ..the employees at this location were not very desirable to do business with. food was good and presentable I will not return to this location due to the service and interaction with the employees.. 4pm staff needs lessons in hospitality!
They prepared the food with perfection. The employees were very nice. It looks like Arby's has a new selection on the menu. I also noticed how clean the interior was. If you want to eat in the lobby it's worth your time.
Ordered from the app and food was hot and ready. Wish there was a way to make changes on the app, or leave notes. Like no salt on fries but have to ask when I arrive.
Typical fast food fare. Nothing special. Decent service but slow compared to other fast food establishments in the area. Not sure what the problem was/is with your staff today but they should not be having loud & disruptive arguments amongst the crew within earshot of the customers freely dropping curse words including the N word.
Just got three jalepeno sliders instead of regular can’t go back bc i’m just on a lunch break.
Quick Facts About Arby's
Today
Opening Hours
| Monday | 09:30 AM - 11:00 PM |
|---|---|
| Tuesday | 09:30 AM - 11:00 PM |
| Wednesday | 09:30 AM - 11:00 PM |
| Thursday | 09:30 AM - 11:00 PM |
| Friday | 09:30 AM - 12:00 AM |
| Saturday | 09:30 AM - 12:00 AM |
| Sunday | 09:30 AM - 11:00 PM |
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