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Arby's

+1 512-518-5680
13201 Ranch Rd 620 N, Austin, TX 78717 United States of America
Open Today: 10:00 AM - 11:00 PM

Amenities

Service options
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Beer
  • Coffee
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

This Arby's is terrible. You can never go inside as it is always locked at the front door and the metal gate that separates it from the convenient store is always shut as well. I had a worker come to the front door just to tell me they are closed? Its 3:11 pm why is there a worker there if they are closed? You can see him in pictures that I took before I left to get food at somewhere is else that is open during the day. Probably for best, as what I could see thru the gate was a fountain drink dispenser leaking fluid out all over the floor, trash all over the place and just a general look of a place that is not kept up and has employees that don't work even though they are at work. This place is a good example of today's society.
Update:
Unfortunately, my most recent experience was completely unacceptable. I tried to reach out to the store and they didn't answer their phone and ignored my survey too that I asked them to respond to. I was a regular customer before, but that is done now. I will not be abused by your lazy and hostile staff. That isn't it.
It is unfortunate because I have had so many good experiences here until this point. One experience can really have an impact and ruin your opinion of a place.
Original review:
I came by one weekend evening and the staff was super pleasant. As good as it gets on the fast food front. The woman hooked me up with plenty of sauce and napkins and she was very sweet to me. Like she already had it in the bag for me, I didn't even need to do anything. I'd definitely come through again if I wanted some fast food at night. I have not been to an Arby's in a hot minute. It was a good experience.
Food sucked,it wasn't even warm. They were extremely slow at making our order. We got 2 roast beef with cheddar and a medium crinkle cut fries and it took over 20 minutes to get it! We will NEVER go back there again. Meat was green on one sandwich and they had homeless people everywhere, windows were busted out and boarded up and not just one.
Me and my family went to this place and had the worst experience they made us wait 20 minutes after ordering food and we were the only customer once we received the food we turned around and came back because everything was very cold and old when I returned and they were remaking the food I noticed that they had left meat outside since the first time it had been there an hour ago and that meat had been sitting there no one was in the restaurant and there were flies all over the food now me and my wife are sick pretty sure it's from the meat that they left out instead of wrapping it up and putting it away when they're done with it i will be reaching out to management once we figure out why we are sick from the Doctor's office do not go to this restaurant
Beyond disappointing! I pulled up to the drive through gentleman on intercom tells me “1 second please” I replied “no worries” 2mins later nothing… a car pulls up behind me so I say “hello?!” gentleman says “1 more second please” 1min later he asks for my order as I’m proceeding to give him my order he’s having a whole other conversation and once he’s done he’s ask for my order again. I ordered a # 13 and a small order of mozzarella sticks I also asked for my meal to be a medium. I pull up to pay, hand the gentleman my card after he’s done charging me he states “our receipt machine isn’t working… is that ok?” I’m confused as to why he wouldn’t have told me that before charging me? I tell him “it’s fine” they hand me my food. I should have known better and checked my order before driving off… I get to my hotel and realize my “medium” fries are half way full and my mozzarella sticks are still semi frozen… if I wasn’t so tired I would have returned all of it. Do better! STAY AWAY PEOPLE, NOT WORTH IT!
This place is really going downhill. Seems no one cares about the place. The workers seem like their trying to work with what they got. They had plywood on the windows from broken windows. No ice cream machine. It's too bad cause Arby's is one of my favorite fat food.
This location is the worst. They're constantly out of whatever it is that you want. On this trip they had no au jus for the French dip and they were out of fried mac and cheese bites. The front registers were broken and would only take cash. The dining room was a mess.
First! Props to the guy working by himself! I placed a mobile order pickup at this location. Only 1 person working with 1 sitting at the table. I hate to complain because he was the only one working the drive thru & front counter. But our order was made wrong. My question is, where is the GM & DM at???? You don't let your team fail!! Where was his help??

Quick Facts About Arby's



Today

Opening Hours

Monday 10:00 AM - 11:00 PM
Tuesday 10:00 AM - 11:00 PM
Wednesday 10:00 AM - 11:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday 10:00 AM - 11:00 PM

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